Operations Manager - Locality Community Nursing & Therapies

Oxford Health NHS Foundation Trust has been rated as Good by the Care Quality Commission (CQC).

We are a responsive and innovative Foundation Trust that places our values of Caring, Safe and Excellent at the heart of everything we do. We take great pride in our staff and believe that investing in you is key to us achieving our vision of outstanding care delivered by outstanding people.

We work with a wide range of partner organisations to deliver care and support to people in their own homes and from a number of hospitals and community bases. We focus on delivering care as close to home as possible for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset.

We actively support anti-racism, equality, diversity, and inclusion so, if you’re excited about this job opportunity and you meet our Trust values, but feel unsure about applying, then please get in touch and we will be happy to have a conversation with you.

We are also committed to increasing diversity in the workforce, that is why we actively encourage applications from those groups of people who are currently under-represented, which include amongst others: people with disabilities; men from all socio-economic backgrounds; people from diverse ethnic backgrounds; and people from the LGBTQIA+ community.

Good luck and we hope to hear from you.

Job overview

This role involves developing teams and services and ensuring the delivery of high-quality care.

We are seeking people who enjoy being pro-active, have the experience and skills required to lead a large team and are passionate about patient care. If this sounds like your area of expertise and you're looking for a new opportunity where you can make a difference to community services then we'd love to hear from you!

Main duties of the job

Your contributions will directly impact patient care and experience.

You'll also be responsible for the operational management of the service areas, contributing to planning, co-ordinating, budget management, workforce development and delivering quality improvement.

This role will be part of the relevant service management team on call rota and may involve working unsocial hours during evenings and at weekends as well as working in hours as service need dictates to attend Oxford Health NHS Foundation Trust meetings as required.

Please refer to the job description attached for a comprehensive list of duties

Working for our organisation

Oxford Health NHS Foundation Trust provides physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset.

Our services are delivered at community bases, hospitals, clinics and people’s homes, delivering care as close to home as possible

Our values are: “Caring, safe and excellent”

At Oxford Health we offer a wide range of benefits designed to support your career and wellbeing. These include:

• Excellent opportunities for career progression
• Access to tailored individual and Trust wide learning and development
• 27 days annual leave, plus bank holidays, rising to 33 days with continuous service
• NHS Discount across a wide range of shops, restaurants and retailers
• Competitive pension scheme
• Lease car scheme
• Cycle to work scheme
• Employee Assistance Programme
• Mental Health First Aiders
• Staff accommodation (please note waiting lists may apply)
• Staff networking and support groups hosted by our Equality, Diversity & Inclusion team

• Ensure that the delivery of the clinical service develops in line with local and national strategic priorities, remains within budget, is equitable and involves service users in any development.
• Responsibility for the line management of staff, including recruitment and ensuring all staff participate in appraisal, continuous professional development (CPD) and mandatory training.
• Manage a delegated budget.
• Take the lead in specific Directorate / organisation project work.
• Deputise and provide support for the Senior Operations Manager as required.
• Work in partnership with Nurse and AHP clinical leads to ensure clinical standards and support matrix working.

Please refer to the job description and guidance notes attached for further information on this role

Person specification

Qualifications – Academic/Skills/Professional First Line Degree post

• First Line Degree
• Evidence of completion of informal/formal management and leadership/supervisory skills training
• Post graduate qualification/ long course linked to specialism, or equivalent experience.

• Holds a management qualification, Clinical Degree (Nursing or AHP), Prince 2 qualification

Further Training or Job Related Aptitude and Skills

• Evidence of strong management skills
• Demonstrates ability to be a good team member and to lead a complex team
• Excellent negotiation and problem-solving skills
• Excellent presentation skills, verbal and written

Experience

• Budget management experience.
• Experience of managing change.
• Experience of working strategically in the on-going development of services
• Experience of planning and managing projects.

Contractual Requirements or other requirements

• Able to travel between sites and to meetings
• IT literate in Microsoft Office
• To be available to take part in On Call rota and work weekends
• All new starters have a thorough induction process, both local and Trust wide, which aims to create a positive supportive working environment allowing new employees to learn key elements of their role over a reasonable timescale.
• Appointment to this post is subject to the trust receiving satisfactory references covering 3 years of employment or study. Please ask your referees to respond promptly to reference requests.
• Employees are expected to undertake mandatory and statutory training related to their role.
• We are ambitious in our pursuit of excellence, driven by the belief that a fair, just and fully inclusive organisational culture enables our teams to deliver the best quality of care and services possible and we work hard to ensure that our diverse workforce reflects the communities that we serve.
• We welcome applications from all sections of the community, are an Equal Opportunities employer with a number of internal networking groups to support our employees and where possible will always look to make reasonable adjustments in order that you can fulfil the role to recognise your full potential. All our employees are committed to demonstrating through their behaviour our core values – safe, caring and excellent.
• Oxford Health is committed to safeguarding and promoting the welfare of children and vulnerable adults, we expect all staff and volunteers to share this commitment.
• Oxford is a world-renowned centre of excellence for research. Oxford Health works closely with the University of Oxford department of Psychiatry and the Department of Primary care, has a Biomedical Research Centre dedicated to improving mental health and the NIHR Clinical Research Facility at the Warneford site. The Trust also hosts the NIHR Applied Research Collaboration (ARC) which carries out applied research that directly impacts patient health and wellbeing