Customer Support Administrator

Customer Support Administrator

Permanent role

About the company: Our client is one of the largest in their field in the UK market and offer a specialist service to their customers. They are looking for someone to join their busy, yet small team in an Administration role supporting the sales and logistics teams.

• First point of contact for all customers, handling enquiries via email, telephone and SMS
• Responsible for ensuring all customers are dealt with in a prompt and concise manner
• Ensuring all information is correctly and accurately logged on CRM system
• Sending up follow up messages to potential customers and passing to relevant team

• Have excellent written and verbal communication skills
• Have strong organisational and time management skills
• High level of attention to detail
• Experience with using Microsoft Office/ Systems
• Good team player

This vacancy is being advertised by Appointments Personnel who are acting as an Employment Agency.