Senior Manager, Management Consulting - Healthcare - London
We work across the entire healthcare industry including health systems and life sciences companies, as well as working with health investors and their portfolio companies. We inspire clients to make change happen and improve health outcomes. We support our people to be courageous in doing the right thing.
Our strategic intent
We are focused on building the leading consulting company dedicated to the health sector. We serve the entire sector including healthcare systems (providers, payors, regulators), life sciences (pharma, biotech, devices, and diagnostics), health investing, health tech (data, digital and apps) and the wider suppliers to the sector (infrastructure, consumables and supporting services).Our clients include public sector organisations, private sector companies and investors.
We help organisations to improve population health and the effectiveness of life sciences and healthcare through understanding their aspirations, helping them to identify the opportunities to create value, spotting and applying innovation in practice, adopting best-in-class management approaches and providing hands-on support to deliver improvements.
Our consulting is renowned for its use of data and the insights this creates. We have access to more UK healthcare data than any other company and are expert it its safe use for delivering healthcare, improving health, managing services, supporting uptake of innovation, undertaking research, and generating evidence.Our access to data and our engineering and data science capabilities supports our consulting, and they are also available for direct client services including in multidisciplinary teams.
We are growing a team of expert consultants who want to be at the leading edge of the profession and who have a passion for health. With structured career development from Analyst to Partner in a model of apprenticeship, mentorship, and formal training alongside opportunities to work in industry we are cultivating the leaders of the future.We support future leaders to grow and develop their own unique focus that builds on their expertise, our capabilities and creates value for our clients.
About the role
Join our team as Senior Manager with deep healthcare expertise, ideally with a track record of leading strategic transformation programs within the NHS. You will play a vital role in shaping and executing impactful, high-level changes across the healthcare landscape, working alongside some of the industry's most respected thought leaders, including former NHS executives and top consultants with extensive experience in healthcare innovation.
As part of our collaborative team, you will partner with leading healthcare institutions to address today’s most pressing health and wellbeing challenges. In this strategic role, your insights and leadership will be crucial in crafting solutions to complex problems, delivering sustainable improvements, and advancing population health outcomes.This position presents a unique platform for professional development and progression, offering you the opportunity to make a substantial societal impact while furthering your career in a supportive and growth-oriented environment. You will bring a developing brand and growing reputation in the market built through extensive experience in healthcare consulting delivery at Manager or Senior Manager level or through a combination of consulting and senior healthcare industry experience.
Areas of expertise may include: design and execution of major strategic transformations; development of healthcare business models and model of care; quality, performance and financial improvement; workforce development; and digital and data programmes.
Requirements- In-depth knowledge of the healthcare sector, preferably with experience within the NHS (nice to have: operational restructuring, performance improvement)
- Experience of working in the healthcare sector
- 3+ years in a managerial position within strategy/management consulting
- Proven track record of leading self and others, experience in managing teams and coaching others to high performance
- The ability to think strategically about business and industry trends and use analytical, problem-solving techniques to break down issues into the ‘so what’
- Track record of successful programme delivery across a range of client challenges
- The ability to understand client needs and go extra mile to deliver high quality solutions
- The interpersonal skills to develop enduring relationships with clients and become a trusted advisor
- Outstanding verbal and written communication skills, including demonstrated experience in communicating with senior Executives
- Educated to a degree level (or equivalent experience)
- A clinical or operational background within the NHS combined with strategy, transformation or policy development
- Experience working on high profile projects (eg those that include public consultation)
Responsibilities
Your responsibilities will include, but not limited to:
- Leading client engagements from strategy development to end-to-end deliverable creation. Use analytical, hypothesis-driven thinking to form and shape solutions to unstructured client problems
- Lead on business development activities including opportunity identification/qualification and proposal development/presentation
- Support practice building efforts such as recruitment, mentoring and contributing to performance management and training
- Build and sustain trusted senior client relationships in the C-suite by remaining highly attuned to client needs and styles.
- Planning and leading the delivery of quality work
- Developing clear, persuasive, and concise documents for Executive audiences
- Continuous Learning: proactively developing your own skills, seeking feedback, building knowledge, and sharing your insight with colleagues, staying updated with industry trends and best practices
Flexible working
We embrace a hybrid working model, combining the best of remote and in-person collaboration. Our consulting team are together in person at least four days a week with flexibility to be in the office between our core hours of 10-4pm. Our default approach is to be in-person with our clients.In addition, up to four weeks a year each member of staff can work entirely virtually.
Our commitment to Diversity & Inclusion
We are committed to building an inclusive and supportive culture where diversity thrives, and all our people can excel. We only recruit, promote and reward our people based on their skills and contribution, without regard to gender, race, disability, religion, nationality, ethnicity, sexual orientation, age, marital status, or other characteristics.
We are Disability Confident Accredited, and we want you to feel comfortable and able to perform at your best in the recruitment process, if you require any reasonable adjustments for any part of the recruitment process, please let us know.
About us
CF is dedicated to improving healthcare through working with health systems and the life sciences industry. We offer clients consulting and data services and products.
Our work with health systems includes work with public and private providers of all kinds of care as well as their commissioners and regulators. We work at every level including national, regional, place and local level. We support health systems on critical strategic, performance and organisational issues to deliver the best outcomes for the populations they serve.
Our work with the life sciences industry includes pharmaceutical and biotech companies as well as medical devices, diagnostics, and health tech companies as well as their investors. We support the life sciences industry in the uptake of innovation including access, pathway transformation, and use of data & digital, and how they partner with health systems to improve patient outcomes.
Benefits- Holiday entitlement: 30 days year for leadership, increasing by 1 day for every year of service up to a maximum of 35 days of holiday per year
- We contribute 7% of your salary into your pension, while you contribute 3% (or more if you like)
- Access to a flexible benefits programme giving you the chance to increase pension contributions, gain access to a cash plan or benefit from a ClassPass subscription
- Annual leave purchase: employees with less than 35 days annual leave entitlement are able to purchase additional annual leave days
- Income protection: in the event of long-term incapacity and a qualifying claim, 75% of salary will be paid
- Enhanced sick pay benefit beyond Statutory Sick Pay for up to a total 12 weeks in any 12-month period
- Life insurance covering four times your basic salary in a tax-free lump sum payable to your beneficiaries in the event of your death whilst in service
- Enhanced family leave policies: additional pay for parents who have a baby or adopt
- Access to an interest-free season ticket loan, repayable by 12 monthly instalments
- Workplace nursery scheme: access to a scheme to help working parents save tax and NI on the cost of the nursery care
- Flexible working policy: including the ability to work fully remotely for up to 4 weeks a year
- An employee assistance and wellness Program: including access to telephone counselling, life coaching, interactive tools online and digital content downloadable from Lifeworks
- Seasonal flu jabs: provided by Boots annually
- Eye care tests: vouchers and discounts at Vision Express
- Ride to work scheme, saving up to 42% on bikes and cycling accessories at Evans Cycles
- Membership to the Health Service Journal (HSJ)