[ref. z4300104] Business Travel Consultant
Birmingham
Business Travel Consultant – Mixed shifts home based Required for this expanding Global Business Travel Company. This role will be working on a global dedicated corporate accounts and will be supporting clients with their travel needs including, flights, hotels, and transfers to Worldwide destinations.
This role will be working on a shift pattern which is standard rotation of 4 x days on 8am-8pm , 4 x days off and will include 1 shift of 4 nights 8pm-8pm each month. This role offers a basic salary of 33k plus a bonus up to £39k, along with a great benefits package including discounted travel and the ability to buy extra days holiday .
This role will be working on a shift pattern which is standard rotation of 4 x days on 8am-8pm , 4 x days off and will include 1 shift of 4 nights 8pm-8pm each month. This role offers a basic salary of 33k plus a bonus up to £39k, along with a great benefits package including discounted travel and the ability to buy extra days holiday .
Suitable candidates will have experience either working in Business Travel or within Tailor Made /Airline Reservations with experience using Amadeus. This is a fully homebased role , however the training may require 2 weeks office-based training all arrangements are covered by the client .
Business Travel Consultants - Mixed shifts homebased duties- Manage a dedicated corporate account, booking travel Worldwide including flights, hotels, and transfers
- Offer first class customer service at all times.
- Provide a variety of quotations to clients without favouring any airline/supplier using a GDS (Amadeus,)
- Deal with emergency calls and situations for clients as and when they arise.
- Work closely internal and external clients to ensure reservations/tickets are issued without any problems.
- Meet and exceed personal objectives in line with company KPIs and account SLAs.
- Business Travel experience or experience working within tailor made , tour operations or airline reservations with experience using Amadeus (this is essential)
- Excellent customer service experience and confident supporting clients with varied travel needs
If you are interested in the above role, please apply online or send your cv to
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