Senior Pharmacy Support Worker - Dispensary Services

apartmentWirral University Teaching Hospital NHS Foundation Trust placeUpton calendar_month 

Apprenticeship Eligibility Criteria

Should this vacancy be recruited as an apprenticeship, the following criteria will apply:

UK nationals or other persons with a right of abode have an eligible residency status if they have been ordinarily resident in the UK or the British Overseas Territories, or the Crown Dependencies (Channel Islands and Isle of Man) for at least the previous 3 years on the first day of the apprenticeship.

To find out why you should apply for a role at Wirral University Teaching Hospital, please view our video and listen to what our staff say working at WUTH is really like: https://youtu.be/Z5oMaNXprn8

Job overview

We are a busy department and are looking for someone who is proactive and highly motivated, that shares our vision and is looking for a new challenge. Applicants will be enthusiastic, organised and have excellent communication and interpersonal skills.

The successful candidate should display positivity and flexibility. Full training will be provided.

Applicants are encouraged to come and look around our department before applying.

Applicants must have a Level 2 - BTEC Level 2 Certificate in the Principles and Practice for Pharmacy Support Staff or equivalent pharmacy qualification.

For an informal chat, to arrange a visit or for further information please contact Sarah Winstanley (Team Leader – Dispensary Services) on 0151 482 7963.

Main duties of the job

Working under appropriate supervision you will participate in the provision of a comprehensive pharmaceutical service within the Wirral University Teaching Hospitals NHS Foundation Trust.

You will provide accurately dispensed medicines for inpatients, outpatients and discharge prescriptions from the main dispensary and satellite dispensaries at ward level.

Working for our organisation

All new colleagues can expect to receive a warm and friendly Wirral welcome from the very first time they make contact with us. We are described as “competent and caring staff” by our patients.

Wirral University Teaching Hospital NHS Foundation Trust is situated on The Wirral peninsula which has a stunning coastline and beautiful countryside surroundings, with great activities for its residents.

We are one of the largest and busiest acute Trusts in the North West of England, comprising of the Wirral’s only Emergency Department. We provide a high quality range of acute care services and employ over 6,000 staff, who serve a population of approximately 400,000 people across Wirral, Ellesmere Port, Neston, North Wales and the wider North West footprint.

We have approximately 855 beds trust-wide and our financial turnover is in excess of £337m.

The Wirral is easily accessible with excellent transport links including motorway, train, bus or ferry and within easy reach to the major cities of Liverpool, Chester and Manchester as well as neighbouring North Wales.

Detailed job description and main responsibilities

Please see attached Job Description for further information about the Senior Pharmacy Support Worker - Dispensary Services position available at WUTH

Person specification

Qualifications, Specific Experience & Training

Essential criteria
  • Maths/English GCSE or equivalent
  • NVQ 2 (Pharmaceutical Services)
  • Proven work/study record for at least one year in the last 3 years
  • Working in a pharmacy, healthcare environment reception or in a role where accurate stock control is paramount
Desirable criteria
  • Dispensing Experience
  • Working with pharmaceuticals/medical terminology

Knowledge and Skills

Essential criteria
  • Excellent written communication skills

Personal Attributes

Essential criteria
  • Enthusiasm for the role

Knowledge and Skills

Essential criteria
  • Perform basic mathematical calculations in relation to work
  • Excellent oral communication skills
  • Able to organise and prioritise workload
  • Word processing/e-mail, accuracy entry skills
  • Good problem solving skills and an understanding of when to escalate an issue
  • Methodical with attention to detail -ability to identify different medicines
  • Ability to cope in a busy environment with multiple competing priorities and remain calm
  • Conscientious and reliable – willing to go the extra mile for their patients and other team members
  • Self motivated and the ability to motivate others
Desirable criteria
  • Understanding of prescription charges and exemption status

Personal Attributes

Essential criteria
  • Friendly, empathetic and reliable team worker able to relate to all grades of staff and patients

Other Requirements

Essential criteria
  • Ability to remain standing for long periods of the day
  • Ability to work weekends and bank holidays in accordance with departmental rotas

You are required to apply for this role via apps.trac.jobs and this is where you will be able to track the progress of your application. This will ensure we deal with your application quickly and efficiently.

Please ensure you check the email account (including junk/spam boxes) from which you apply regularly as we will use this to contact you regarding your application throughout the process.

By applying for this post you are agreeing to Wirral University Teaching Hospital NHS Foundation Trust viewing and managing the information contained in the application.

Please note; that if you are offered a position, your personal details will automatically be transferred into the national NHS Electronic Staff Records system (ESR).

The Trust reserves the right to close any vacancies from further applications when we have received a minimum amount of applications from which to make a shortlist. To prevent this happening please complete and submit your application without delay.

Trust policy requires that the cost of submitting & processing a DBS application is met by the successful applicant/s. DBS costs are recovered via salary deduction following starting in post.

If the post you are applying for requires a DBS - Inline with Trust policy the cost of submitting and processing a DBS for successful applications would be met by the individual themselves. The amount would vary depending on the level required: Standard Disclosure £21.50+£6.50 or Enhanced Disclosure £49.50+£6.50 (please be aware the additional sum is an administration fee and may increase due to inflation).

This will be deducted from your salary, in manageable monthly instalments for up to 3 months following commencement of employment.

The Trust would encourage all post holders who require a DBS for their role to registered with the DBS Update Service. You can find out more information and guidance on how to do this at https://www.gov.uk/dbs-update-service.

The Department of Health and Social Care has released a new publication to support overseas candidates looking to work in health and care in the UK.

The new guidance provides information on the recruitment process that candidates should expect when applying for work in the UK. Please follow the below link:

New guidance for overseas applicants | NHS Employers

The Trust is committed to safeguarding and promoting the welfare of all unborn babies, children and adults and is signed up to both the Wirral Safeguarding Childrens Partnership and the Wirral Safeguarding Adults Partnership Board associated policies and procedures.

All Trust staff must be familiar with, and adhere to these procedures. It is the post holders responsibility to attended the Trusts mandatory training Protecting Vulnerable People training, and to follow the relevant Trusts polices and practice guidance.

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