Customer & Sales Executive (MC106)

Job Type: Full-time (Weekend and evening availability required)

Tasks

About Minstrel Court

Minstrel Court is a stunning wedding and events venue near Cambridge, offering a

picturesque setting and exceptional service. We are seeking a Venue Concierge &

Event Sales Executive to manage guest relations, drive venue sales, and assist in

event coordination. This role is ideal for a dynamic, customer-focused individual with

strong sales acumen and a passion for hospitality.

Key Responsibilities

• Welcome all guests, vendors, and prospective clients with professionalism and

• Act as the first point of contact for walk-ins, phone inquiries, and email

• Conduct personalized venue tours, highlighting Minstrel Court's features and event

• Provide concierge-style service, assisting guests with special requests, local

and accommodation arrangements.

• Proactively generate leads through cold calling, networking, and outbound sales

• Manage incoming inquiries, follow up with potential clients, and secure venue

• Develop and maintain strong relationships with couples, corporate clients, and

• Collaborate with the marketing team to promote venue offerings and boost

conversions.

• Assist the General Manager with daily administrative tasks, scheduling, and

• Coordinate event logistics, ensuring all client requirements are met.
• Maintain booking records, CRM systems, and client communication history.

Requirements

• Previous experience in sales, hospitality, or event coordination (venue or wedding

industry

• A confident, professional communicator who thrives in customer-facing roles.-

Strong sales and negotiation skills, with a proven ability to convert inquiries into

• Excellent organizational skills and attention to detail.
• Ability to multitask and work effectively under pressure.
• Proficiency in Microsoft Office and CRM systems.
• Willingness to work weekends and evenings, as required in the events industry.

• ID Card
• Proof of Address
• References