National Account Manager - EMEA

Today, Charlotte Tilbury Beauty, continues to break records across countries, channels, and categories.

What the job does

We’re looking for an ambitious National Account Manager to join our fabulous Commercial team. You’ll be responsible for establishing, building and nurturing strategic partnerships with our amazing retail partners as well as identifying new commercial opportunities and negotiating best in class reciprocal support to effortlessly bring the Tilbury magic to life in stores and online.

You’ll have a commercial mindset with a natural ability to reach creative results and achieve ambitious growth targets. You will be highly numerate, target-driven, commercially savvy, and passionate about working in the beauty industry.

Role Accountabilities

• Establish and maintain amazing relationships at all levels within your designated accounts, including Buying/Trading, Merchandising, and Marketing, to ensure that the Charlotte Tilbury brand is positioned to deliver more than its due share of voice, visibility and exposure.
• Conduct successful commercial negotiations on terms, pricing, distribution, space and location, in-store visibility, and support with Buying and Merchandising teams.

• Ensure a top-line and detailed understanding of retail context, category and individual store performance to identify retail opportunities and strategic needs.
• Own all net sales forecasting for defined retailers, meeting all financial deadlines and budget submissions, flagging risks and opportunities in a timely and quantified manner.
• Deliver limitless plans to maintain and drive #1 ranking across the estate.
• Ensure accurate forecasting for NPD and core lines, and proactive inventory and assortment management, with close collaboration with Supply Chain and Demand Planning.
• Retain agility to react to retail trends and maximise opportunities across retailers.
• Monitor, manage, and optimise performance.

• Work closely with Regional Marketing, Visual Merchandising, PR, and Store Design to create and deliver an annual plan for each retailer covering: activation of key launches and marketing moments, eventing, store/retailer animation, considering both customer acquisition and retention. Review implementation and performance vs expectations on a regular and appropriately frequent basis.
• Build strong working relationships with our fabulous Retail team, utilising insight from the field and engaging the team in the execution of the trading plans.
• For new markets or trading partners, onboard and build out bespoke launch plans appropriate to the market and retailer to reach and sustain #1 ranking.

• Support the development and performance of National Account Executive and wider team, building functional expertise and driving relationship management with the trade
• Support National Account Executives to lead relationships with defined accounts, supporting key decision making and strategy, but giving autonomy and accountability

Requirements

• Extensive and proven experience as a Senior National Account Manager / National Account Manager, ideally within beauty/luxury/fashion industry though open to other industries.
• You will be highly numerate, target-driven, commercially savvy, keen to find creative solutions to challenges and passionate about working in the beauty industry.
• You will be results oriented & proactively Solution Driven
• Structured and organised but comfortable working with ambiguity, in a fast-paced and ever-evolving environment (we are still a new business despite what you might think!)
• You will be able to instantly provide a macro level view and understanding, be able to form a strategy and be able to quantify the business impact
• Appetite for Learning and development - Recognise the pace of change we are undergoing. Be a role model across all teams.
• Proven experience in managing and coaching.
• Excellent numerical and analytical skills with an eye for detail and rigour.
• Excellent relationship building and communication skills.
• Proven experience in negotiating.
• Have excellent Excel and PowerPoint skills.
• You’ll be a starter and go-getter with an entrepreneurial can-do spirit!

• Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves
• We’re a hybrid model with flexibility, allowing you to work how best suits you
• 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday
• Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey
• Financial security and planning with our pension and life assurance for all
• Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues
• Bring your furry friend to work with you on our allocated dog-friendly days and spaces
• And not to forget our generous product discount and gifting!

By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process.

If you want to learn more about life at Charlotte Tilbury Beauty please follow our LinkedIn page!