Cyber Security Analyst

Job overview

We are looking for a Cyber Security Support Analyst to join our team. This is a unique opportunity to support our people ensuring the security of our network infrastructure and information systems, while enabling open and modern secure digital services.

Working in the Cyber Security Operations Team, you will actively monitor & review security alerts and security tooling information, to ensure the security of NHSBSA infrastructure and information systems, maintaining knowledge of our information security principles and practices ensuring timely security support is provided to meet business needs.

You will assist with maintaining the organisations Cyber Security Operations functions supporting the team manager in developing and supporting a range of products and services, including proactively assessing and investigating potential items of risk and of vulnerabilities in the network.

You will be an active member of the DDAT department based in Newcastle, on a hybrid working model where we all come together for 1 or 2 days per week.

• 27 days leave (increasing with length of service) plus 8 bank holidays
• Flexible working (we are happy to discuss options such as compressed hours)
• Flexi time
• Hybrid working model (we are currently working largely remotely)
• Career development
• Active wellbeing and inclusion networks
• Excellent pension (23.7% employer contribution)
• NHS Car lease scheme
• Access to a wide range of benefits and high street discounts!

1. Provide support for Security systems, using your initiative to ensure the security, availability and stability of NHSBSA services.
2. Analysing technical, security and statistical data and resolving complex issues when security is impaired, escalating when necessary.
3. Identify through research and investigation, security threats providing analysis and evaluation in a timely manner.
4. Working collaboratively with colleagues in the Information security function conduct risk assessments.
5. Working collaboratively with Security architects, network specialists and 3rd party providers develop and improve network security.
6. Develop knowledge and systems related to Cryptographic services.

Working for our organisation

Here at the NHS Business Services Authority (NHSBSA), what we do matters.

We manage the NHS Pension scheme, process prescription payments and much more. Our services are used by NHS organisations, contractors and the public: we’re proud to be part of something meaningful, that touches millions of lives.

We design our services around customer needs and place people at the heart of our organisation. That’s why when you join us, you’ll be empowered and supported to help your career grow.

As one of the UK’s Best Big Companies to work for, we’re connected to our values: Collaborative, Adventurous, Reliable and Energetic. We care about our people, our purpose, and your progress.

We strive to offer a fantastic colleague experience, where every colleague is heard, supported and respected. Wellbeing, diversity and inclusion is at the centre of this, and you can join our Lived Experience Networks who help us bring our authentic selves to work.

We’re committed to being a flexible employer and we try to offer a working pattern that suits you where possible, through hybrid working, flexible hours and more.

Alongside a competitive salary with pay progression, we offer a people-centric benefits package, connecting you to the rewards and benefits you value most!

Ready to join us in delivering business service excellence to the NHS, helping people live longer, healthier lives? Apply today and see where the NHSBSA can take you.

We are people connected to care.

Detailed job description and main responsibilities

1. Provide support for Security systems, using your initiative to ensure the security, availability and stability of NHSBSA services.
2. Analysing technical, security and statistical data and resolving complex issues when security is impaired, escalating when necessary.
3. Identify through research and investigation, security threats providing analysis and evaluation in a timely manner.
4. Working collaboratively with colleagues in the Information security function conduct risk assessments.
5. Working collaboratively with Security architects, network specialists and 3rd party providers develop and improve network security.
6. Develop knowledge and systems related to Cryptographic services.

In addition you will:

1. Provide Security awareness training for non-Security staff in the safe and secure use of Information Technology.
2. Maintain an understanding and be aware of developments in the cyber security threat landscape.
3. Work within NHSBSA’s policies, standing orders, financial regulations, and legislative requirements.
4. Work collaboratively with colleagues and customers to deliver high-quality secure technology services.
5. Create and maintain operating instructions, user guides and reference/ training material to be used by a technical and non-technical audience.
6. Complete own assigned tasks to a high quality and within agreed timelines. Pro-actively proposing improvements to enhance own and business areas. Escalating issues at appropriate times.
7. Actively identify your development and training needs within this specialism to maintain and develop your skills in Cyber Security to meet the requirements of the business. Mentored by more experienced colleagues in other Cyber Security tasks to extend your skills, experience, and knowledge.

1. Undertake additional duties and responsibilities in line with the purpose of your role and as agreed by your line manager.
2. Demonstrate NHSBSA values and core capabilities in all aspects of your work.
3. Encourage an environment where your own and colleagues’ safety and well-being is promoted.
4. Contribute to a culture which values diversity and inclusion.
5. Follow NHSBSA policies, procedures, and protocols as they apply to your role.
6. The role is based in Newcastle, with occasional travel to other locations.

Person specification

Qualifications

• 1. ICT qualification OR recent ICT experience

• 1. ITIL foundation qualification
• 2. Other professionally recognised ICT certification
• 3. ICT related degree

Personal Qualities, Knowledge and Skills

• 1. Exposure to one or more security tools
• 2. Basic understanding of Secure development
• 3. Inquisitive
• 4. A strong focus on customer service
• 5. Self-motivated
• 6. Proactive

• 1. Has a real interest in information security and ensures they keep up-to-date with the latest Security news

Experience

• 1. Recent security or support experience
• 2. Experience of working as part of a team to provide a service to customers
• 3. Experience of effectively learning new skills and developing oneself

• 1. Knowledge of Cyber Security capabilities
• 2. The production of ICT security reports/MI for relevant parties

We also welcome applications from all those in the Armed Forces Community.

At the NHSBSA we pride ourselves on being a Disability Confident Leader, Stonewall Top 100 employer and we’ve recently been awarded the Employers Network for Equality and Inclusion Gold Standard benchmark.

We offer an invitation to the first stage of the selection process for people with disabilities that wish to be considered under the Disability Confident scheme, and for members of the Armed Forces Community, where all of the essential criteria in the person specification are met.

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