CHLH/2412/10 Relief Seasonal Visitor Centre Assistant

apartmentHigh Life Highland placeFort William calendar_month 

KEY DUTIES AND RESPONSIBILITIES INCLUDE:

  • To assist in the day-to-day operation of the Visitor Centre, by providing outstanding
customer care in all areas.
  • To work on a rota basis within the Visitor Centre, retail area and cleaning roles,
including regular weekend and bank holiday working.
  • To provide information relating to Ben Nevis, Glen Nevis and surrounding area.
  • To assist in ensuring the Visitor Centre is open and securely closed at the
appropriate times.
  • To assist with the running of the retail operation – sale, stock
deliveries/replenishing, stock take etc.
  • Daily cash handling and maintaining accurate records.
  • To facilitate group bookings within the Visitor Centre.
  • To respond to telephone enquiries and deal with them appropriately.
  • To assist with ensuring the security and safety of the public and private areas of
the centre and grounds, in liaison with all other staff.
  • Carry out Fire warden duties as required
  • Undertake cleaning duties ensuring a high standard of cleanliness within the
Visitor Centre, external grounds and public toilets.
  • To ensure that all activities are carried out safely and in accordance within house
policies and procedures.
  • To operate a hot beverage service and soft scoop ice cream machine for the

public.

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