Sales Coordinator

This role would suit someone who enjoys a busy varied role and developing relationships with their customers.

• To answer telephone calls, emails from customers, responding to enquiries in a prompt and efficient manner.
• Follow up on agreed quotations/projects to gain further information to convert to orders
• Prepare and load quotations onto the inhouse System for the company's products and forward to customers accordingly
• To maintain project and customer records on the CRM system.
• Appraise customer orders placed and enter onto the Order Processing system
• Understand customer requirements and demands by building and maintaining relationships with customers both New and existing.
• Liaise with other departments to obtain the information the customer requires.
• Deal with customer returns and goods returns agreements.
• Observe company Health and Safety regulations and encourage others to do so.
• Ensure that equipment is properly used and maintained.
• Carry out any task delegated by the Sales Office Manager or the Sales Correspondent Team Leader.
• To communicate effectively and professionally, verbally and in writing to customers and other staff at all times.

• Sales order processing/ Customer Service experience
• Admin experience within a busy department
• Customer service skills
• Strong IT skills
• Eager to learn

In return you can expect to receive a competitive basic salary depending on your skills and experience.