[ref. a04694121] Personal Assistant - NHS
Job overview
The post holder is responsible for providing assistance and support to the Director(s) in all their organisational undertakings and projecting a professional image of the Directorate of the North East Ambulance Service NHS Foundation Trust
The post holder will ensure that the administrative functions within the Directorate run smoothly, continuously looking at improving processes to ensure the effective delivery of the services.
The post holder is expected to recognise the high profile nature of the work of the corporate/ operational management team and to ensure that all work emanating from this source is of the highest standard. This includes being aware of the main issues facing the Trust and recognising the need to be aware of any particularly issues and bringing these to the attention of the Directorate management team at the earliest opportunity.
If you are shortlisted for the Assessment, please note that these will be held at Bernicia House NE15 8NY and can not be completed virtually.
If you have applied for this role within the last 6 months and were unsuccessful please do not re-apply.
Main duties of the job
Please refer to the attached Job description for a full list of duties and responsibilities for this role.
Working for our organisation
We employ 3,500 staff in 63 locations and serve a population of 2,600,000 in Northumberland, Tyne & Wear, County Durham, and Tees over 3230 square miles.
Many people think the job of the ambulance service is to collect patients and take them to hospital, but we do much more!
Paramedic skills have developed hugely in recent years, meaning we carry out more treatment at the scene and en-route to hospital.
We have a dedicated clinical assessment service that allows us to provide patients with the most appropriate care from the beginning of the patient journey.
We have a specialised branch of the Trust called HART which deal with explosions or terrorist attacks.
Ultimately patients are the heart of everything that we do to support our mission of "safe, effective and responsive care for all".
We value and respect the diversity employees bring to our workplace. We recruit a workforce that reflects the community we serve, and welcome applications from people from all backgrounds. To ensure we deliver on our aims in relation to diversity and inclusion we assess ourselves against a range of frameworks.We are ENEI Gold employer, Disability Confident Leader, Dyslexia Smart Award employer, Dementia Friendly, and part of Mind Blue Light programme and the Race at Work Charter from the Princes Responsible Business Network and are achieving across all objectives in NHS Equality Delivery System.
Detailed job description and main responsibilities
Please see the attached Job Description. for a full list of duties and responsibilities for this role.
Person specification
Education,Qualifications and Training
Essential criteria- 5 GCSE’s or equivalent including Maths and English. Considerable relevant practical experience in an administrative support role. NVQ 3 (or equivalent) in a relevant field applicable to an office environment
Key Skills,Knowledge and Aptitude
Essential criteria- Word processing and IT skills to a high level. Strong computer software and electronic communications skills. Strong organisational skills. Ability to multi-task, prioritise and manage a number of projects / duties. Minute taking
Experience
Essential criteria- Significant experience in an administrative support role
Disposition/Personal Attributes
Essential criteria- Must be able to work under pressure and to deadlines Maintain the confidentiality and security of information.
- Ability to work with a number of people at different levels.
Special Requirements
Essential criteria- Post holder should indicate an acceptance of and commitment to the principles underlying the Trust’s Equality and Diversity Policy.