Customer Service Attendant

Customer Service Attendant – Heathrow Airport – 4 on 4 off shifts – Days and Nights – 42 Hours per Week - £13.15 Per Hour

Are you Customer Focused?

What you’ll do:

• To carry out relevant basic maintenance of payment machines, entry and exit barriers and other company equipment
• To ensure that patrols are carried out at all times in accordance with the sites KPI’s
• To complete report sheets or any other log sheets, in full and as instructed
• To report to your line manager any element of car park service that might compromise the level of service we wish to achieve as well as any irregularities.
• To maintain a standard of deportment and behavior that will always represent the company in the best possible manner
• To work on the reception desk dealing with customer payments, pre-bookings and using credit card machines and cash handling.
• To ensure a consistently high level of customer care
• To assist with the cleaning of the car park including litter picking and cleaning of all public areas.
• To carryout Enforcement within the Car Parks
• To comply with Transport Regulations, Company Procedures, Health & Safety Law and HAL Regulations.

What you’ll bring:

• Interpersonal skills, with the knack to build positive working relations.
• Competence to prioritise work, multi- task and maintain organisation.
• Self motivated with a pro-active nature
• Excellent problem solving skills.
• Exceptional customer service skills

Do you think you could be the right person for this role? Is this the next opportunity you are looking for? APPLY NOW!

We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation. We offer a motivating work environment where successes are shared. With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work.