[ref. a82535517] Facilities Manager - London
We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices.
We are a dynamic, solution driven Facilities Management team with high quality service at the forefront of everything we do. The Facilities team creates and provides our people with an engaging workplace experience. An exciting opportunity has arisen for a Facilities Manager to join the London team.Ideally you will have proven experience in building systems, maintenance and Facilities management within an office environment. We are looking for a motivated, hands-on individual with project management experience, knowledge of health and safety regulations and a continuous improvement mindset.
As the Facilities Manager, you’ll be responsible for managing the delivery of an efficient, effective and flexible facilities service to enable the successful operation of the London office. You will ensure systems and services are delivered professionally and efficiently, liaising effectively with team members, building management and external contractors.
Your responsibilities will include:
- Line management of 6 direct reports.
- Managing relationships with contractors for both hard and soft services from the initial tendering process and contracting, to ongoing performance management and benchmarking.
- Supporting the team when needed with administrative tasks such as post, processing documents and covering reception.
- Organising office events.
- Ensure Health and Safety compliance with relevant legislation and company policies, procedures and completing monthly safety sampling assessments and risk assessments.
- To assist the Head of Facilities in meeting the operational requirements of the FM Team.
- Space Planning, desk allocation, Office layout and furniture management.
- Organising planned and reactive maintenance jobs.
- Developing and maintaining a positive working relationship with Landlords, Building Management, Project Stakeholders and contractors.
- Ensure the office is fully stocked and all areas are kept presentable at all times.
- Procurement and Supply, (Obtaining supplier quotes, purchasing, processing and tracking of invoices)
- Act as a First Aider and Fire Warden for the office.
- Security and Access control, creating access badges, defining access areas and implementing the Bank’s Physical security policies and procedures.
- Providing data and reports based on headcount, occupancy, capacity and utilisation.
- Managing the front of house reception team ensuring the meeting rooms, hospitality, catering and visitor experience is a first class service.
- This is an ideal position for someone approachable, enthusiastic with a passion for creating inspiring workplaces.
- You will need strong IT and administration skills and very close attention to detail.
- IOSH certified.
- IWFM qualifications at Level 4 or above.
- The ability to juggle a range of tasks in a frontline role and first class customer service skills is needed.
- A proactive approach will need to be taken to ensure the prompt resolution of all day-to-day challenges associated with the running of the Starling Bank office.
- This is a fast paced and varied role at the heart of our business. If you are someone with a ‘can do’ attitude, who is adaptable, fun, quick thinking and proactive, with experience working within a corporate facilities team; we want to hear from you!
- 25 days holiday (plus take your public holiday allowance whenever works best for you)
- An extra day’s holiday for your birthday
- Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off
- 16 hours paid volunteering time a year
- Salary sacrifice, company enhanced pension scheme
- Life insurance at 4x your salary
- Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
- Generous family-friendly policies
- Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
- Access to initiatives like Cycle to Work and Salary Sacrificed Gym partnerships
About Us
You may be put off applying for a role because you don't tick every box. Forget that! While we can’t accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren’t sure if you're 100% there yet, get in touch anyway.
We’re on a mission to radically reshape banking – and that starts with our brilliant team. Whatever came before, we’re proud to bring together people of all backgrounds and experiences who love working together to solve problems.
Starling Bank is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law.
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