Health Navigator (Receptionist)
NHS Jobs Bristol
As part of our Receptionist Team, you will assist and support the practice in providing an efficient, professional and welcoming first point of contact (both via the telephone and face to face) to all of Hanham Health patients and visitors to the practice.
Main Duties Telephone Support answer and deal with patient calls. IT EMIS, NHS Mail, Anima Front desk Greeting patients and consulting with members of the practice team. Administration Filing of patient notes and updates as necessary e.g. change of address. Fax and photocopy as requested. Assist the practice with monitoring and ensuring daily tasks are completed/up to date.
Processing post and other correspondence efficiently and promptly Reception Provide test results to patients. Communicate effectively with other team members, patients, healthcare professional and external parties, adapting where needed. Answer and ensure all calls are answered professionally.
Main Duties Telephone Support answer and deal with patient calls. IT EMIS, NHS Mail, Anima Front desk Greeting patients and consulting with members of the practice team. Administration Filing of patient notes and updates as necessary e.g. change of address. Fax and photocopy as requested. Assist the practice with monitoring and ensuring daily tasks are completed/up to date.
Processing post and other correspondence efficiently and promptly Reception Provide test results to patients. Communicate effectively with other team members, patients, healthcare professional and external parties, adapting where needed. Answer and ensure all calls are answered professionally.
Registration of new patients. Process appointment requests for today and future appointments from patients by telephone, online and in person using our Anima system. Please note that this job advertisement may close earlier than the stated deadline if we identify a suitable candidate or receive a high volume of applications.
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