Regional Impact Manager

Location: Barnsley, Grimsby, Scarborough & Leicester areas.

Our flagship program, the What If Plan, aims to drive community development and social change.

Role Overview: As the Impact Manager, you will lead a regional Impact team, spearheading the development of our Community Hub and impact program, the What If Plan. Your role is pivotal in managing and driving the delivery of our impact initiatives, ensuring alignment with our broader organisational goals.

Responsibilities:

Operational:

• Uphold Health, Safety & Environmental policies and practices.
• Lead, manage, deliver, and enhance Community Hub impact services, fostering current interest and engagement.
• Identify and cultivate new delivery partnerships across sectors, focusing on social impact product development.
• Manage projects, ensuring effective knowledge transfer within the team.
• Cultivate and manage relationships with partners and stakeholders.
• Represent Community Hub and present impact work to various audiences.
• Foster a commercial and entrepreneurial culture within the team and organization.
• Collaborate with key delivery partners to support program implementation.
• Ensure the Hub team delivers impacts through the What If Plan's mentoring elements.
• Foster teamwork between the Hub and Kitchen teams to support impact program delivery.

Strategic:

• Work alongside the Head of Impact to understand and implement multifunctional impact models informed by best practices.
• Develop high-quality training materials in collaboration with the Head of Impact.
• Nurture and maintain regional relationships with partners in the social sector.

Colleagues:

• Recruit and manage junior team members.
• Foster cross-functional relationships within and across departments.
• Cultivate a supportive and high-performing team culture.
• Keep the team updated on relevant information.

Key Performance Indicators (KPIs):

• Measure social return investment of social programs and membership.
• Support the delivery of the Progress Academy to increase social value related to employment and training.
• Produce informative overviews of projects relevant to Community Hub's impact work.
• Communicate effectively with the executive team regarding evaluation and impact measurement.
• Manage and implement the Impact model effectively.
• Utilize program evaluation data confidently when promoting programs.
• Collaborate internally with the Regional Impact Team to support execution of the impact model.
• Produce high-quality written material.

Requirements

Skills and Experience:

• Lead by example and uphold Company Shop Group values.
• Flexible and adaptable to business needs.
• Solution-focused mindset.
• Commitment to continuous professional development.
• Excellent people management skills.
• Minimum five years' experience in impact or community-based development.
• Proficiency in qualitative and quantitative impact methods.
• Strong project management and time management skills.
• Entrepreneurial drive with the ability to identify and exploit business opportunities.
• Excellent communication and relationship-building skills.
• Experience in partnership-based work.
• Proficient in Microsoft Office and Excel.
• Willingness to travel within the UK (Driving License required).
• Strong organizational and time management skills with high attention to detail.
• Professional qualification in community or social science discipline
• Awareness of current issues affecting community based working and how these might impact on the profession
• Knowledge of social science/community development theories and evidence as applied community based setting

Benefits

• Free membership to Company Shop for you and 10 x nominees.
• Contributory pension scheme.
• Annual Flu Injections, High Street and Leisure discounts and on-site Parking.
• Subsidised staff Canteen, Free Tea & Coffee, and Free Fruit Friday
• Employee Assistance Programme – Grocery Aid.
• Eligible for Costco membership, Cycle 2 Work, and UK Fuel card discounts.
• Life assurance benefit

Application Instructions: Please submit your CV and a cover letter outlining your relevant experience and why you're interested in joining Community Shop as our Impact Manager.

Note: Community Shop is an equal opportunity employer committed to diversity and inclusion. We encourage applications from all qualified individuals regardless of background.

If you're ready to embrace a role where innovation meets social impact, apply now and be a part of our journey towards a brighter future together.