Customer Helpdesk Advisor
Hays Specialist Recruitment Wolverhampton
Customer Helpdesk Advisor
£25,000 - £27,000 per annum
Full-time, Permanent
Wolverhampton based
£25,000 - £27,000 per annum
Full-time, Permanent
Wolverhampton based
No hybrid working
Key duties- Scheduling engineer works
- Keeping clients updated with updates
- Manage a client 'ticketing' system
- Handle inbound and outbound calls
- Manage the helpdesk's workflow
- Preparing client quotations and supporting with sales administration
- Exceptional initiative and a self-starter attitude
- Experience in administration, customer service or helpdesk role
- Experience in manufacturing/engineering is preferred but not essential.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.
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Hays Specialist RecruitmentWolverhampton
at the end of every day
• Providing full administrative support to the helpdesk and the operations team
• Occasional minute taking in client meetings
• Leadership and overseeing of the day-to-day running of the office and helpdesk team
What you'll need...
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For further information on this vacancy, please see the attached Job Description and Person Specification or contact the Hiring Manager.