HR Operations Coordinator
General:
Job Title: Employee Services CoordinatorLocation: Birmingham
Division: People & Sustainability
Reports To: As per Beazley’s organisation chart
Job Summary: Provide a client focussed human resources service to all managers and staff which supports the objectives of the business in a timely, efficient and economic manner. To support with all HR processes predominantly within Europe (Spain, France, Germany, Switzerland)
Key Responsibilities:
Human Resources Operations- Support with the end to end process for new joiners from issuing contracts to liaising with third party benefits suppliers to undertaking first day induction
- Manage the end to end process for leavers
- Manage all change in terms for current employees
- Provide comprehensive support to the business partners and their specific business areas
- To provide advice and guidance to employees on HR operational procedures and practices
- To maintain accurate and orderly employee records and files on all employees
- Manage all processes associated with absence and leave including maternity, adoption and paternity leave, flexible working requests, holiday and sickness
- Responsible for managing the global HR inbox, ensuring that all SLA’s are met and that queries are managed appropriately
- Ensure the HR systems is up to date by inputting information in a timely manner
- Participate and support in team projects as required
- Support with the end to end process for all benefits administration and maintain accurate records, as needed
- Provide support with payroll queries, as needed
- Provide support related to payments/invoices, general point of contact for accounts payable queries
- Support on HR operational requirements for internal and external audits
- Be a HR system super user for our core HR system
- Prepare HR reports, metrics and analysis according to requirements.
- Provide analytics and HR documentation for management
- Management of headcount information for leavers, starters and movers
General
It is important that within all your interactions both internally and externally you adhere Beazley’s core values - Being Bold, Striving for Better, and Doing the Right Thing as they contribute to an internal environment of teamwork and promote a positive brand image and experience to our external customers. We also expect Beazley employees to:
- Comply with Beazley procedures, policies and regulations including the code of conduct which incorporates the PRA and FCA Conduct.
- Undertake training on Beazley policies and procedures as delivered by your line manager, the People & Sustainability or assurance teams (compliance, risk, internal audit) either directly, via e-learning or the learning management system.
- Display business ethics that uphold the interests of all our customers.
- Ensure all interactions with customers are focused on delivering a fair outcome, including having the right products for their needs.
- Comply with any specific responsibilities necessary for your role as outlined by your line manager, the People & Sustainability or assurance teams (compliance, risk, internal audit) and ensure you keep up to date with developments in these areas. This may include, amongst others, Beazley’s underwriting control standards, Beazley’s claims control standards, other Beazley standards and customer relationship management.
- Carry out additional responsibilities as individually notified, either through your objectives or through the learning management system. These may include membership of any Beazley committees or working groups.
Person Specification:
Education and Qualifications- BA preferred
- Very strong attention to detail
- Accurate and numerate
- Computer skills – excellent working knowledge of MS Office, including Excel
- Process orientated
- Ability to manage time, meet deadlines and prioritise
- Able to work effectively under pressure
- Good communicator
- Strong influencing skills
- Experience in administration
- Experience of working in a Human Resources environment would be desirable
- Customer service experience
- Experience of administering assessments & online tests is advantageous
- Positive
- Enthusiastic
- Proactive
- Self-motivated, flexible
- Customer and business focussed
- ‘Can do’ approach
- Team player
- Achievement driven
- Managing resources effectively
- Self-starter
- Integrity and empathy
- Customer focussed
- Initiative
Who We Are:
Beazley is a specialist insurance company with over 30 years’ experience helping people, communities and businesses to manage risk all around the world. Our mission is to inspire our clients and people with the confidence and freedom to explore, create and build – to enable businesses to thrive.Our clients want to live and work freely and fully, knowing they are benefitting from the most advanced thinking in the insurance market. Our goal is to become the highest performing sustainable specialist insurer.
Our products are wide ranging, from cyber & tech insurance to marine, healthcare, financial institutions and contingency; covering risks such as the weather, film production or protection from deadly weapons.
Our Culture
We have a wonderful mix of cultures, experiences, and backgrounds at Beazley with over 2,000 of us working around the world. Employee’s diversity, experience and passion allow us to keep innovating and moving forward, delivering the best. We are proud of our family-feel culture at Beazley that empowers our staff to work from when and where they want, in an adult environment that is big on collaboration, diversity of thought and personal accountability.Our three core values inspire the way we work and how we treat our people and customers.
- Be bold
- Strive for better
- Do the right thing
Upholding these values every day has enabled us to become an innovative and responsive organization in touch with the changing world around us – our ambitious inclusion & diversity and sustainability targets are testament to this.
We are a flexible and innovative employer offering a friendly, collaborative, and inclusive working environment. We actively encourage and expect applications from all backgrounds. Our commitment to fostering a supportive and dynamic workplace ensures that every employee can thrive and contribute to our collective success.
Explore a variety of networks to assist with professional and/or personal development. Our Employee Networks include:
- Beazley RACE - Including, understanding and celebrating People of Colour
- Beazley SHE - Successful, High potential, Empowered women in insurance
- Beazley Proud - Our global LGBTQ+ community
- Beazley Wellbeing - Supporting employees with their mental wellbeing
- Beazley Families - Supporting families and parents-to-be
We encourage internal career progression at Beazley, giving you all the tools you need to drive your own career here, such as:
- Internal Pathways (helping you grow into an underwriting role)
- iLearn (our own learning & development platform)
- LinkedIn Learning
- Mentorship program
- External qualification sponsorship
- Continuing education and tuition reimbursement
- Secondment assignments
- The opportunity to connect and build long-lasting professional relationships while advancing your career with a growing, global organization
- Attractive base compensation and discretionary performance related annual bonus
- Private medical insurance coverage for both you and your dependents
- Company paid life assurance and long term disability insurance
- Pension with 10% employer contribution, plus a further matched contribution up to 2.5%
- 25 days of annual leave (prorated for 1st calendar year of employment), plus public holidays, with the ability to flex the religious bank holidays to suit your religious beliefs, subject to approval. Additional annual leave purchase is also available up to a maximum of five additional days per year.
- Up to 2.5 days matched paid leave for volunteering at a charity of your choice and 5 days paid leave to provide or arrange care for a dependent with a long term care need annually
- Up to £550 reimbursement towards home office setup
- Free in-office lunch and monthly lifestyle allowance
- Monthly travel allowance or annual season ticket
- The opportunity to save for, and purchase, shares of Beazley stock
- Six months fully paid parental leave, regardless of how you come to parenthood
- Company paid sabbatical up to 12 weeks after 10 years of continued service
- Support with exam/study leave and fees for relevant qualifications related to furthering education
- Smart working policy and flexible working culture, trusting our employees to do what works best for them, their role and the needs of the business
You might just be the right candidate for this, or one of our other roles.