Financial Services Customer and Sales Support

apartmentHays Specialist Recruitment placeWarrington calendar_month 

Your new company

My client, a leading financial services organisation based in Warrington, is seeking a professional customer service & sales support consultant to join their team on a permanent basis.

Having recently moved in to brand-new offices, you will be joining a fast-paced and friendly team.

Your new role

The position is being offered full-time from Monday to Friday and sits within the asset finance division. A hybrid model is in place once you have completed the necessary training.
Some of your duties will include not be limited to.
  • To maintain relationships with suppliers, customers, and account managers, keeping them regularly updated throughout the proposal process.
  • Accurately input data onto relevant systems completely, accurately and in accordance with GDPR guidelines.
  • Raise appropriate documents to the expected standard, and ensure all information is accurate.
  • To contact external customers (broker/vendor/direct) to gain information required to establish customer credit approval and pass this information on for underwriting decisions to be made.
  • To undertake all administrative tasks to support account managers.
  • To see each deal through from initial quote to the payout stage.
  • Provide accurate and up-to-date information to the credit team, ensuring lease documents are completed correctly, and liaise with suppliers to arrange deliveries.
  • To support the pre-underwriting process by conducting appropriate due diligence checks (e.g. credit/land registry searches) as required and to ensure this is done prior to handover to the underwriting team.
  • To progress, chase, and follow up all accepted proposals for updates to ensure efficient payout.
  • Maintain comprehensive and up-to-date customer account records on relevant systems and databases.
  • To assist when required with the daily administration of payouts and the activation of HP & Lease documents in a quick and efficient manner.

What you'll need to succeed

Proven history within a customer service financial services organisation
Asset Finance experience
Strong communication skills, both written and verbal

Can do attitude and a willingness to be adaptable to thrive in a dynamic and fast-paced environment.

What you'll get in return
Free parking
Competitive salary
Hybrid model

Brand-new offices

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

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