CHIS Team Member

apartmentNHS South, Central and West Commissioning Support Unit placeLeicester calendar_month 
We want SCW to be a great place to work, where we all feel safe and can be our authentic selves. This means valuing and respecting everyone from all backgrounds and embracing equality, diversity, inclusivity & wellbeing across everything we do.

We are committed to listening, learning and improving on our approach to ensure these principles remain at our heart, helping us all to thrive.

Job overview

It’s a time of change for all six teams in East Midlands and the ideal candidate will embrace change whilst contributing to better ways of working as the separate geographical teams move to working together more closely as a region. The ideal candidates will demonstrate excellent written and verbal communication skills and possess organisational and IT literacy skills.
We are looking for people who are enthusiastic, use their own initiative and are organised with a desire to support colleagues and resolve issues. Candidates will need to demonstrate the ability to prioritise their own workload and work unsupervised.

The ability to build and maintain good working relationships with colleagues and customers is essential. An essential part of the role is quality data entry and data validation.

Most roles in SCW operate between 9am-5pm, Monday-Friday, with some roles having a requirement to cover an occasional Saturday morning shift 9am-12 noon.

This role can be delivered in a flexible hybrid way with any travel, site visits or meetings arranged by agreement on a very occasional basis.

This role has been assessed against the eligibility requirements for a skilled worker visa, we regret to inform you that we will be unable to consider applications from individuals who require sponsorship due to the post being ineligible because the role does not meet the necessary salary thresholds.

Main duties of the job
  • The post requires inputting data and carrying out crucial data quality
checks that support the Child Health Information Service outputs and following systems that promote and support the continued development and improvement of data quality across Child Health Services.
  • To accurately record births and create new referrals to the Health Visiting Service.
  • To proactively follow up incomplete immunisation histories.
  • Requirement to work on a Saturday on a Rota basis if applicable to the service.
  • To accurately record immunisation data for 0-19 year olds.

Working for our organisation

The East Midlands CHIS joined SCW in December 2023 and is seeking a number of Team Members to join us.

Our Child Health Information Service (CHIS) brings benefits to children in Nottingham City and County, Lincolnshire, Leicester, Leicestershire and Rutland, Derbyshire and Northamptonshire. An outstanding opportunity has arisen for highly motivated people to join our friendly and busy Child Health Information Service, to provide data quality and administrative support.

To find out more about what SCW has to offer, please visit Our offer to you page.

Detailed job description and main responsibilities

Please refer to the job description and person specification for further details and information regarding this role.

SCW is committed to our process of redeployment of at-risk members of our existing workforce to new roles. As such, all job adverts are subject to this policy and we reserve the right to close, delay or remove adverts while this process is completed.

If you do experience a delay in the shortlisting stage of the recruitment cycle, please bear with us while this process is completed, and contact the named contact if you have any questions.

Person specification

Education

Essential criteria
  • Good level of education including GCSE English and Mathematics or equivalent.

Knowledge & Experience

Essential criteria
  • Knowledge of more than one relevant computer system.
  • Good understanding of the Data Protection Act and patient confidentiality regulations.
  • Experience of data inputting and data quality work.
  • Experience of health service information systems and datasets or equivalent.
Desirable criteria
  • Experience of working within a Child Health Information setting within the NHS.
  • Knowledge and experience of working on SystmOne

Skills & Capabilities

Essential criteria
  • Experience in Microsoft Office packages including Excel and Word with intermediate keyboard skills.
  • Evidence of working in a busy environment.
  • Excellent administrative skills.

Values & Behaviours

Essential criteria
  • Patient First – Customer Excellence Excellent customer service skills; Team working skills; Self- motivated
  • Aspirational Communicating constructively; being flexible Listening, responding and delivering
  • Collaborative Working well together; cooperating with and helping each other Communicating constructively; being flexible Listening, responding and delivering
  • Insightful Demonstrates honesty and integrity and promotes organisational values.
  • Respectful Ability to demonstrate and work within the SCW values. Particularly with respect to Trust, credibility and openness; sharing information directly, honestly and respectfully. Demonstrating respect to colleagues and customers.
NHS SCW offers agile and hybrid ways of working. Hybrid working is a type of flexible working where employees blend working from different locations. It offers the employee the ability to choose to work wherever and however they are most productive, whether it be in an office, at home, or a customer site.

Office location can be flexible within the NHS SCW estate and will be agreed upon offer of contract.

NHS SCW staff that are in posts considered to be agile will not be expected to attend office space for general working but will be required on occasions to attend face to face meetings and collaborative working sessions that may require travel to their home base or other locations across the estate or customer sites.

Please feel free to contact the Recruiting Manager of this vacancy to discuss further the working arrangement.

Some of our sites have accessible parking provision which is free or paid for work purpose this not contractual entitlement.

We make every effort to contact all candidates to let them know the outcome of their application. However, if you haven't heard back from us within 2 weeks after the closing date, please assume that your application has not been successful.

This is an exciting time to join NHS SCW

We are an NHS support and transformation organisation that helps health and social care organisations deliver the best possible care to people. As partners of choice to more than 200 organisations that support millions of people, our mission is to help deliver the NHS Long Term Plan, improving the health and wellbeing of communities.

We’re supporting clients whose vision and quest for innovation requires us to be flexible, adaptable and open to adventure; giving us the freedom to work in new ways, looking at things from a different angle and challenging the norm.

We are an equal opportunities employer committed to attracting and retaining the best people in order to provide the best possible services to our customers. Our people enjoy challenging, rewarding roles, supporting our customers to improve their local health and care services.

We want our people to fulfil their potential so we offer a wide range of training, opportunities to gain qualifications, as well as access to coaching, mentoring schemes and employee wellbeing and support for a healthy work-life balance.

We were selected as an NHS Employers Diversity and Inclusion Partner for three consecutive years 2015-2018 and are now proud to be Alumni of this programme.

If you are successful in your application, we will value your experience, your contribution and we will give you the knowledge to succeed as part of your specialist team and as part of our organisation.

Our values

Patients First: our sole focus and inspiration is to help commissioners improve the quality of patient care, treatment and experience.
Aspirational: we deliver excellence, and celebrate innovation. This drives us towards becoming the best.
Collaborative: we build effective partnerships, whilst focusing on delivery. We work towards achieving shared goals.

Insightful: As experts in our fields, we understand the bigger picture and its complexities, we challenge convention, and we uncover opportunities.

Respectful: We treat everyone with respect and hope it will be returned. Recognising and valuing their knowledge, we involve our customers, teams and partners in decisions.

Please note NHS SCW asks successful candidates to upload their Right to Work and Identity documents for digital verification. If you are unable to provide the required documents for the digital verification or do not have access to a smartphone or tablet, this will result in the verification being done face-to-face.

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