Bank Retail Catering Assistant
As University Hospitals Dorset we are a three site acute trust with ‘university hospital’ status through our partnership with Bournemouth University, working with an annual budget of £730m.
We offer highly regarded health services, employing some 10,000 staff. Our ambitious £250m estates programme is well on the way to delivering state-of-the-art facilities over the next two years to meet the current and future healthcare needs of the populations we serve.
In an Area of Outstanding Natural Beauty with over seven miles of sandy beaches you’ll find inspirational opportunities to achieve your perfect work/life balance. With the New Forest and the Purbecks on our doorstep, we’re also less than three hours from London by road or train.The thriving towns of Poole, Bournemouth and Christchurch give way to idyllic villages and unspoilt landscapes just minutes from our hospitals.
We believe that having a diverse workforce, and allowing people to be themselves, is essential in ensuring we offer an inclusive, welcoming and productive place to work.
We especially welcome applications from minority groups in the community who may be underrepresented in our workforce.
At UHD our active staff network groups are the Women's Network, Black Asian Minority Ethnic Group (BAME), Pride Network, European (EU), Pro Ability Staff Network, and the Armed Forces Support Group.
As a Trust we are proudly signed up to the Disability Confident and Armed Forces Covenant guaranteed interview schemes.
Job overview
The position advertised is for a Bank Role within Atrium Cafe at RBH. We are looking for an enthusiastic person/s with great customer service skills to serve our staff, patients and visitors in a vibrant and busy environment.
Main duties of the job
Main duties of the role include: Assisting in providing high-quality service to staff, patients and visitors.
You will be responsible for performing general catering duties including the preparation and service of speciality coffees and other hot beverages. Heating and serving food products, operating a till, replenishing stock, clearing and cleaning the seating areas and use of a dishwasher.General cleaning duties and to follow any reasonable instructions from the supervisor.
To assist with the temperature recording of food, have a good understanding of Allergens and the safe use of equipment.
Working for our organisation
Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued teammates and colleagues.
UHD are investing in services across the Trust, with many being transformed and developed following merger and the New Hospital Programme.
This means that some services may move site this year or next, either temporarily or long term. Recruiting Managers interviewing for this role will be happy to answer any specific questions that you have about this at interview.
Detailed job description and main responsibilities
Please see Job Description for further details - Covers all areas of duties and responsibilities for the position.
Person specification
Qualifications
Essential criteria- Good standard of education (GCSE's Grade D or above) Similar.
Experience
Essential criteria- Minimum of one years experience in a Catering environment.
- Transferable skill/s (e.g Customer service experience)
Other
Essential criteria- Good general understanding of food safety regulations
- Able to work as part of a team and build good relations
- Openness to change. Have the ability to respond quickly to different situations
- Prior experience in a food related business
- Holding previous food related qualifications
- Awareness of Allergens and Food safety
- Be able to work on own initiative
Please note:
Staff recruited are expected to be available to work flexibly across all our Trust locations to meet service demands.
This advert may be closed early if sufficient applications are received.
COVID-19 vaccination remains the best way to protect yourself and our patients from the virus when working in our healthcare settings. Whilst this vaccination is not a condition of employment we do encourage our staff to get vaccinated.
Internal Candidates: staff employed prior to merger who voluntarily change jobs will be appointed to UHD terms and conditions.