Retentions Agent
Michael Page Salford
About Our Client
Our client is a renowned large organisation in the Technology & Telecoms industry. Known for their commitment to innovation, they are headquartered in Manchester and have a diverse and inclusive team of professionals committed to driving the company's success.
Job Description- Achieve sales targets through customer retention & up-selling.
- Liaising with internal team to help assist the customer.
- Effectively fact find from the customer to better understand their concern.
- Maintain a deep understanding of the products & services on offer to the customer.
- Collaborate with other areas of the business to contribute to the overall goals of the sales team.
The Successful Applicant
A successful Retention's Agent should have:
- A strong background in retention's/telesales is essential
- Excellent communication and interpersonal skills
- The ability to work well in a team environment
- Strong problem-solving skills and the ability to think on their feet
- Excellent knowledge of sales techniques and customer service practices
- A strong work ethic and a passion for sales
- Free on-site parking
- Opportunity to be made perm
- Central office location close to main public transport links
- Competitive salary
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