Technical Support Officer

• Location: Livingston
• Salary: Starting at £39,000 per annum
• Job Type: Full-time

Join the team and contribute to delivering quality solutions that enhance communities.

Day-to-day of the role:

Project Support:

• Attend pre-start and progress meetings with partners.
• Monitor project progress through site visits.
• Address project-related queries or complaints by attending relevant meetings.
• Cultivate strong working relationships through regular meetings and communications.
• Offer guidance and support on procurement solutions.
• Represent the organisation at internal and external events, including 'Meet the Buyer' events and conferences.
• Assist in the preparation of promotional materials.

Technical Support:

• Validate contractor prices to ensure compliance with framework agreements.
• Assist in compiling tender documents for call-off services.
• Provide technical support to stakeholders for the use of products and services.
• Participate in factory visits to assess product quality and conformity to specifications.
• Support the Technical Support Manager in reviewing tender documentation, including technical specifications, terms, and pricing schedules.

Required Skills & Qualifications:

• Five years' experience in a building/construction/housing environment.
• Understanding of building/construction products and services.
• Proficiency with Microsoft Dynamics systems or other databases.
• Vocational qualification in a building or technical discipline.
• Full driver's license for travel across Scotland with occasional overnights.
• Excellent interpersonal, organizational, and problem-solving skills.

Desirable:

• Experience with housing associations, local authorities, or other public sector organisations.
• Understanding of public sector procurement.
• Knowledge of Microsoft BI and/or Microsoft Dynamics.
• Background in a trade or compliance industry.

Benefits:

• Car allowance of £5,740 per annum.
• Non-contractual and discretionary annual bonus scheme based on personal and company targets.
• Local Government Pension Scheme (Defined Benefit).
• 29 days holiday plus bank holidays.
• Personal training and development plan.
• Cycle to work scheme.
• Employee Discounts.

To apply for the Technical Support Officer position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.