Product Migration Specialist

You will work closely with client contacts, under the direction of the Product Migration Manager, to ensure a smooth and timely transition.

Key Responsibilities:

• Direct engagement with client organisations and their users to understand their processes and integrate our software solutions to improve those processes.
• Be on the front line of modernising government organisations with advanced software technologies.
• Work in small teams with an entrepreneurial attitude.
• Configuration and deployment of SaaS products and updates for acquired clients.
• Analysis of client data sources and quality review of data content for products and services.
• Regular communication with clients to ensure they are informed of project status and any needs are being addressed.
• Remote and/or on-site installation, configuration, and testing of the solution(s) being implemented.
• Development of documentation and other reference materials (as needed) to be used for training and support.
• Train clients on how to use their software products.
• Good communication, enunciation, and grammar skills (in the English language) are highly important.

Qualifications:

• BA/BS or Certificate in Computer Science, MIS, Database Administration, GIS, Geography, or a related field; or a relevant combination of education and experience.
• Experience with Structured Query Language (SQL) is essential.
• Experience with Relational Database Management Systems (RDBMS) is a plus.
• Experience with Windows OS, file directory and network navigation, basic OS admin tasks.

Benefits:

• Bereavement leave
• Casual dress
• Company events
• Company pension
• Cycle to work scheme
• Employee mentoring programme
• Enhanced maternity leave
• Enhanced paternity leave
• Life insurance
• On-site parking
• Private medical insurance
• Sick pay
• UK visa sponsorship
• Work from home

Schedule:

• Monday to Friday

Work Location:

• Hybrid remote in Coleraine

Work Authorisation:

• United Kingdom (required)

If you are passionate about SQL, customer service, and project management, and are looking to make a significant impact in a dynamic and growing company, we encourage you to apply.

#4665139 - Juliann Deegan