Administrator - Part time
We have an incredible opportunity to join us as a Supported Housing Administrator on a part-time basis and it's not one to miss! This is a fantastic opportunity for someone who is organised, customer-focused and thrives in a varied administrative role where no two days are the same.
Together Housing Group: We are one of the largest housing associations in the North of England, managing over 38,000 homes across the North of England. We are a non-profit organisation, meaning any money we make is invested back into the company for the benefit of our residents and local communities.
Diversity & Inclusion: As an organisation we are committed to having a Diverse and Inclusive workforce. We would therefore welcome applications from candidates with any of the nine protected characteristics. We are also proud to be a Disability Confident employer.Further information can be found at this link - Equality and diversity - Together Housing Group
- 5hrs on average, 2 week rota - week 1: Monday and Tuesday, and week 2: Monday, Tuesday and Wednesday
Requirements
Outline of Key responsibilities in the role...- Be the first point of contact for customers, residents and partner agencies
- Provide administrative support to the Supported Housing and Telecare teams
- Respond to enquiries, resolve routine issues and support customer communications
- Coordinate appointments, meetings and correspondence
- Maintain accurate records and update housing management systems
- Support with invoices, rent statements, service charge enquiries and ordering processes
- Assist in collating data for reporting, monitoring and performance purposes
- Support compliance processes including health & safety documentation (e.g. gas, electric and fire safety records)
- Manage key documentation such as tenancy agreements, contracts and reports
- Work closely with internal teams, managing agents and external partners
- Has experience working with customers or the general public
- Is confident using Microsoft Office (Word, Excel, Outlook)
- Has strong organisational and administrative skills
- Can manage multiple tasks and prioritise effectively
- Takes a professional, customer-focused approach
- Is flexible and able to respond to changing demands
This is an opportunity to join a supportive team where your work plays a key role in delivering high-quality services to our residents and communities.
If you’re looking for a role where you can make a real impact behind the scenes, we’d love to hear from you.
Benefits
In return, we are offering the successful candidate in the role…- Starting salary of £26, 276 per annum (The full-time equivalent actual salary will be pro-rated for 18.5 hours per week.)
- 27 days holiday (rising to 32 over 5 years’ service) + bank holidays
- Office base will be either our Bullgreen House office or our Wakefield office
- 18.5hrs on average, 2 week rota - week 1: Monday and Tuesday, and week 2: Monday, Tuesday and Wednesday
- To explore the full range of our award-winning benefits, please click on the link and ensure that you review all that we have to offer - Employee Benefits Link
- THG reserves the right to close this vacancy early if sufficient numbers of applicants are received. Therefore, please apply without delay!
- Please ensure you fully answer the questions on the application form.
- Due to the nature of the role involving work with vulnerable members of society, this post is subject to a Basic Criminal Disclosure, which will be carried out when a conditional offer is made.