Housekeeper
Job overview
Are you an enthusiastic colleague who is willing to work as a member of the multi-disciplinary team* to provide fresh, cooked, nutritional meals for people who use the service and to assist in doing the laundry for less able people within the houses.
As an NHS Trust we strongly encourage and support vaccination as this remains the best way to protect yourself, your family, your colleagues and of course patients and service users when working on our healthcare settings
Main duties of the job- Patients receive a choice of food, snacks and drinks at both meal times and on request
- Linen and suitable clothing is readily available
- The necessary liaison with other services is undertaken to facilitate the smooth running of the ward
- To report damages to fixtures and fittings and report to the Nurse in Charge
- To ensure hazard warning notices are prominently displayed and acted upon.
- The Multi- disciplinary Team consists of nurses, doctors, occupational therapists, dieticians, speech and language therapists, pharmacists, domestic staff, volunteers, social workers, Rehabilitation Support Workers and housekeeper
- To ensure that the Trust values of Compassion, Respect, Empowerment and Partnership working are followed at all times when interacting with staff members; patients; families and carers; and visitors to the ward
Working for our organisation
The St Pancras Inpatient Rehabilitation Unit in Camden has consistently been rated as Good both by the external CQC visit last year and our organisation-wide internal review processes. Part of this rigorous assessment is to assess the quality of care and the support, leadership and training and development opportunities that the unit offers to staff. The unit is consistently achieving Outstanding for the compassion of care that staff provide there. The unit provides rehabilitation services for people requiring:
- Neurological rehabilitation
- Complex rehabilitation following a deterioration in functioning
- Disability management
We are looking for housekeepers who are kind and caring but also understand the importance of rehabilitation and working with patients to improve their independence. In return for everything you give you will receive, support, development, dedicated supervision and a first class learning experience of all aspects of rehabilitation nursing.
We operate 24 hours a day 7 days a week and you will be expected to work on a rota. You will be part of a multi-disciplinary team of doctors, therapists, social workers and health care assistants all focused on rehabilitating our patients to returning home where possible.
Detailed job description and main responsibilities
MAIN DUTIES AND RESPONSIBILITIES
Support with meal prepping- To respect patients freedom of choice and to endeavour to promote a sense of individuality and self- identity at all times within safe boundaries
- To assist people who use the service to choose their meals for the week
- To prepare and cook meals for people who are unable to cook for themselves
- To order foods, store foods and rotate foods so that there is a reduced amount of wastage.
- To have responsibility for serving food, snacks and drinks to people who use the service
- The post holder needs to ensure that they are up to date with all mandatory training in relation to food hygiene.
- To ensure that the meals reflect the cultural needs of the people who use the services.
- To orientate patients and relatives/carers to the ward
- To follow any special instructions as directed by the nursing staff following the advice of other members of the team e.g. Speech and language therapist or dietician
- To ensure that all food stored in the refrigerator is correctly labelled/dated and that it is used within 24 hours both patients’ and staff. Food to be discarded after 24 hours or if not labelled
- To order food stores for the ward ensuring adequate stocks are available each day to meet the patients’ choices and needs
- To ensure ward stock levels are maintained by ensuring a programme of ordering is implemented; Ward Managers will determine which stock ordering is appropriate e.g. disposables
- To be sensitive to each patient’s individual and cultural diversity needs
- To follow the rules of hygiene, as laid down by the NICE guidelines, helping to prevent cross infection, and the careful disposal of soiled/contaminated equipment in accordance with trust policy.
- To check and record the temperature of patient’s food as delegated by the ward manager
- To use equipment according to best practice and PCT policy i.e. microwaves, fridges
- To participate in statutory/mandatory in -service training courses and study days as deemed appropriate by the ward manager
- To adhere to local and trust policies and procedures.
Person specification
Qualifications
Essential criteria- Broad general education
- Health & Safety training
- Infection Control
- Food Hygiene
- Manual Handling
- National Vocational Qualification in Hotel Servicing
Experience
Essential criteria- Experience in similar setting
- Experience of working in a Team
- Experience of working with older people
- Experience of working with people from a multicultural background
Skills and Abilities
Essential criteria- Communication skills
- Understanding of the importance of social interaction
- Insight and understanding of the needs of people undergoing rehabilitation.
- Numerate
- Flexible in approach to work in rota system
- Able to use own initiative
- Demonstrates commitment to developing new knowledge and skills
- Able to be a supportive member of a Team
- Able to organize and prioritize own work
- Able to access e-mail
- Keyboard skills
CNWL (Central and North West London NHS Foundation Trust) has almost 8,000 staff providing integrated healthcare to a third of London's population, Milton Keynes and areas beyond. We involve service users, carers, the public, staff and partner organisations in the way that we are run.
Our catchment area spans diverse communities, with over 100 first languages spoken. It contains areas of great affluence as well as areas of much deprivation. We are committed to providing services that meet the needs of the people who use them, and we actively encourage involvement from local people who can help make a difference.We’re proud of our diversity and we continue to undertake new initiatives to advance equality for LGBT+, BME and people with disabilities to promote good relations and understanding between our staff.
We are recognised locally, nationally and internationally for providing high quality, innovative healthcare. We aim to employ only the best people, and our experts are frequently called upon to contribute to national health strategy and policy, and many models of our care have been adapted for use in other countries.
We offer a generous relocation package (subject to eligibility assessment) and flexible working options, including bank assignments for most roles. For more information on these and other benefits of working for us, see our Benefits, Reward and Wellbeing page
Become part of our team. We care for you as much as you care for others.
CNWL NHS Foundation Trust are committed to safeguarding all children and vulnerable adults and expect all staff and volunteers to share this commitment. We follow safe recruitment practices to protect children and vulnerable adults.
Due to the high response levels we receive for some vacancies, we may expire any of them prior to the advertised closing date and advise you to submit your application as soon as possible.
Our Agenda for Change employment contracts are subject to a contractual 13 week probationary period.
If you are offered a job, information will be transferred into the national NHS Electronic Staff Records system.