Cancer Pathway Delivery Support Officer-Ipswich
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Equality Diversity and Inclusion (EDI) is at the heart of all we do; and it forms part of the ESNEFT’s core activities. The Trust operates and relies on everyone treating each other with dignity and respect, to receive equitable and fair treatment in the implementation of Policies, Procedures and in its Practices, to foster positive work relationships, and finally to act with integrity as a professional within ESNEFT as well as a representative of the NHS as a whole.The EDI Agenda reflects the Trust values such as Optimistic, Appreciative and Kind. In line with the NHS Long Term Plan, People Plan, People Promise and a Model Employer intrinsic in the Equality Diversity and Inclusion Agenda, we consistently strive to improve, to take the learning into Action for a better ESNEFT.
If you are passionate about patient care and want to develop your skills and knowledge then we are keen to hear from you.
Job overview
We are looking for a resilient, enthusiastic, motivated and proactively driven individual to join our Women & Children’s Division as Cancer Pathway Delivery Officer.
You will be part of a busy team and must have excellent communication and interpersonal skills including the ability to exercise diplomacy and a good telephone manner. Proven team working and organisational skills are essential.
This is full time, fixed term/secondment post until 31/12/2025
We might close the advert earlier if sufficient amount of applications received.
Main duties of the job
You will be 'the key link' between these two teams, ensuring patients on a cancer pathway are processed in a timely and efficient manner, in line with the Best Practice Pathways and the National Cancer Waiting time targets.
You will be responsible for troubleshooting blockages in patient pathways and providing proactive information in anticipation of potential problems, actively escalating as necessary to the appropriate Manager/Clinical lead and closing the loop on next steps.
You will work unsupervised for the majority of the time but will be supported, as necessary, by Women’s Services and Cancer Performance Teams. The post holder should have the ability to work in a team and independently.
Working for our organisation
We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients’ own homes.
We are one of the largest NHS organisations in England, employing more than 12,000 staff.
We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options.
Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services.
Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients.
We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what’s widely regarded as the world’s best EPR system to ESNEFT, transforming life in hospital for staff and patients.
If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you.
Find out about living and working here - www.youtube.com/watch?v=GkPu7HphU8A
Detailed job description and main responsibilities
For full details of the responsibilities and duties of this role please see the attached job description.
Person specification
Experience
Essential criteria- Good working knowledge of 18 week and cancer pathways
- Ability to use and produce reports from National Cancer Registration Systems (Somerset or Infoflex)
- Experience of dealing with complex and/or sensitive information and unpredictable situations.
- Ability to use Microsoft Office, in particular Excel and Access
- Knowledge of CareFlow or Lorenzo PAS
- Knowledge of Evolve or Big Hand admin systems
- Previous experience of working in a healthcare setting
Qualifications
Essential criteria- 4 GCSE passes to include Maths and English
Please note that where response levels are exceptional we may close the post before the specified date, therefore early application is recommended.
Please make sure that you read the Job Description and Person Specification attached and that your statement in support reflects this as your application will be judged against these criteria.
Secondment - if you are interested in undertaking a role on a secondment basis, please ensure that you have discussed this with your current line manager prior to submitting your application. Please note if you are already an employee of ESNEFT fixed term roles will only be offered on a secondment basis.
When providing reference details please provide email addresses so references can be sought promptly to cover the last 3 years of employment.
Successful candidates may be charged for their DBS check. Please ensure you read the information found in the attached DBS Information document
The Trust is committed to its staff and their development and to equal opportunities and diversity. Applications are welcomed from all sections of the community.
Whilst we welcome applications from all and your application will be considered on individual merit, if you are offered a position and require a Skilled Worker Certificate of Sponsorship we may not be able to process your application to the final stage due Home Office eligibility.
In submitting an application form, you authorise East Suffolk and North Essex NHS Foundation Trust to confirm any previous NHS service details via the Inter Authority Transfer (IAT) process should you be appointed to the post.
We would like to take this opportunity to thank you for your interest in East Suffolk and North Essex NHS Foundation Trust; we look forward to receiving your application for employment.