Defence Business Services (DBS) - DIT Lead Business Engagement and Analyst

In addition to leading the team, you will be a business change practitioner working on complex changes across a number of products and services.

The successful candidate will be responsible for:

1. Planning and delivering business analysis activities required to support a defined portfolio of change across several service lines:

• Leading engagement with senior stakeholders to understand, identify and analyse user and business needs.
• Supporting development of robust business cases by helping to identify and analyse potential benefits, options for achieving those benefits and associated business risks.
• Ensuring business and stakeholder requirements are understood through common requirement elicitation techniques.
• Understanding, mapping and documenting complex business processes and services.
• Assessing the impact of changes on the DBS organisation, people and processes.
• Working with Solution Architects to identify and select appropriate technical solutions based on requirements. Ensuring solutions are fit for purpose and aligned with service vision and business strategy.
• Working within project teams to support delivery throughout planning, implementation and testing, ensuring business readiness criteria are met.

1. Management and Coordination of all Change Requests:

• Ensuring effective operation of the agreed change process.
• Governing the prioritisation of changes.
• Measuring and monitoring performance against defined Key Performance Indicators and working with Functional Leads to evolve these.

1. Contributing to a culture of continuous improvement for ways of working:

• Working collaboratively with colleagues across DBS, Operational Finance and Defence Commercial to achieve common goals.
• Promoting and ensuring the use of appropriate techniques, methodologies and tools.
• Driving the analysis of information and processes to create recommendationsfor service improvements.
• Leading in the investigation of business challenges, problems and opportunities, considering all perspectives and making recommendations for resolutions.