Customer Service Assistant

• Job Type: Ongoing temporary assignment
• Location: Tipton
• Salary: £12.00 - £12.50 per hour
• Start date - IMMEDIATE!!

REED are looking for a Customer Service Advisor to join our client's branch network team. The ideal candidate will provide exceptional customer service to the Branch customers

Day to Day of the Role:

• Deliver excellent customer service in line with the principles of Treating Customers Fairly
• Communicate effectively, both in writing and verbally, with a mature and credible approach when dealing with third parties and colleagues.
• Perform high-quality cashiering functions and maintain accurate standing data.
• Take responsibility for personal actions, deadlines, and targets.
• Demonstrate organisation, initiative, resourcefulness, and the ability to work under pressure, both independently and as part of a team.
• Maintain a positive approach towards customers and colleagues.
• Perform ad-hoc duties or tasks as required.

Required Skills & Qualifications:

• Proven ability to provide excellent customer service.
• Strong communication skills, both written and oral.
• High attention to detail and accuracy in all aspects of work.
• Ability to contribute to team targets and work independently.
• Well-organised, flexible, and able to work under pressure.

Working hours

Mon - Fri - 8.45 - 5.00pm

Two in every 3 Saturday mornings 8.30 - 12.00

To apply for the Customer Service Advisor position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.