Challenge Team Leader - ref. u2352423

apartmentGovernment Recruitment Service placeStoke-on-Trent calendar_month 

The Valuation Office Agency (VOA) are the public sector’s property valuation experts and advisers with a vision to be a world-leading provider of public sector valuations. As one of the largest employers of surveyors in the country, our work is vital to the collection of over £60 billion of revenue which goes back into communities, touching every citizen and every business across England and Wales.

We champion the values of professionalism, integrity, respect and innovation. We are committed to providing a collaborative and supportive working environment that encourages every colleague to contribute, grow and excel together. With opportunities to drive your own development and growth, we empower our colleagues to succeed by ensuring support at every step of their career journey.

Team Leader – Role Overview

The Valuation Office Agency's National Valuation Unit (NVU) is responsible for the valuation of some of the most highly specialised and high value properties, predominantly for Rating purposes.

Two Challenge Team Leader posts have arisen within the NVU Commercial team in multiple locations. The Commercial team has a strong retail focus with responsibility for valuing high profile, high value interesting classes such as superstores, large shops, garden centres and many more.

The role line manages a team of valuers within the Commercial Team, providing technical leadership, guidance and to monitor operational performance of the Team against strategic targets and objectives.

Team Leader – Key responsibilities
  • To line manage a team of valuers within the Commercial, providing technical leadership, guidance and support.
  • To monitor operational performance of the Team against strategic targets and objectives, identifying issues and making recommendations on action to be taken.
  • To be pro-active in managing risks, anticipating issues and understanding underlying causes before providing solution.
  • To manage resource identifying where resource can be redeployed to support meeting of operational objectives.
  • To provide regular coaching and development discussions with direct reports, ensuring that development plans are in place and actively managed.
  • To create and promote an inclusive working environment that values everyone for their individual contributions.
  • To engage and support the team through change by communicating the need for change, identifying and promoting potential benefits, and ensuring the team feel involved in the development of change plans.
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