Milton Keynes - Business Administration Apprentice
MKUH staff scored highest for ‘I look forward to coming to work’ (NHS Staff Survey 2023).
You can expect a warm welcome at Milton Keynes University Hospital, our staff are friendly and welcoming. We listen to each other and work together to embed our Trusts values and behaviours. At MKUH we appreciate our staff and reward them with an outstanding benefits package including:
- Free on-site parking
- Free refreshments
- Great flexible working opportunities
- Discounted gym membership
- Lease car scheme
- Generous annual leave and pension scheme
- On site nursery (chargeable)
- Extensive staff health and well-being programme
Visit our website to catch up on our latest news.
Job overview
Business Administration Apprentice
Department: Practice EducationBand: Apprenticeship
Hours: 37.5 hours per week, all MKUH roles will be considered for flexible working
Practice Education are looking to recruit a business administration apprentice to support the team in the provision of a high-quality education service to the Trust. We are looking for an enthusiastic individual with excellent customer service and organisational skills.This role is the perfect entry point to administration within the NHS, the successful candidate will complete a fully funded Business Administration level 3 qualification alongside their role in the department. You will develop the skills required to work in an office setting, working in a friendly and supportive environment, with 1 day a week given towards academic study.
The Apprenticeship programme will be delivered by our external NHS approved training provider. You will take part in interactive workshops and be assigned a tutor to support you throughout the programme as well as receiving support from the MKUH Apprenticeship Team.You will embed your learning in your day-to-day role.
For existing members of staff, Annex 30 may apply, of which pay rates may differ. To find out more, email us on [email protected].
Interview 9th April 2025
Main duties of the job
To be successful with your application, you must comply with Government funding rules that apply to all Apprenticeships. Therefore, please only apply to this post if all the following apply;- You have lived in the UK or EEA for at least the past 3 years
- You are not currently in full time education
- You are 16 years old or over
- Your prior studies are not equal to, or superior to, the Apprenticeship course noted within this vacancy*
- You have passed Maths and English (c/4 and above) or equivalent and have certificates for these.
Please bring your Maths and English certificates with you to interview, should you be invited. *Please note, this relates to courses that cover the same areas of learning. For example, you should not apply for this Apprenticeship if you have a degree in Business Administration.
For guidance any of the above, you can email us on [email protected] prior to applying.
This role is a fixed term contract of 17 months. For the first 12 months of the apprenticeship, you will be paid the national apprentice wage. From month 13 to the end of contract, you will receive the national pay versus your age.
'We care We communicate We collaborate We contribute'
Working for our organisation
MKUH staff scored highest for ‘I look forward to coming to work’ (NHS Staff Survey 2023).
You can expect a warm welcome at Milton Keynes University Hospital, our staff are friendly and welcoming. We listen to each other and work together to embed our Trusts values and behaviours. At MKUH we appreciate our staff and reward them with an outstanding benefits package including:
- Free on-site parking
- Free refreshments
- Great flexible working opportunities
- Discounted gym membership
- Lease car scheme
- Generous annual leave and pension scheme
- On site nursery (chargeable)
- Extensive staff health and well-being programme
Visit our website to catch up on our latest
Detailed job description and main responsibilities
Office Administration- Competent in the use of IT, including Microsoft Packages.
- Assist team members with the day to day running of the Practice Education Department.
- Assist with the booking of training rooms.
- Assist Trust training facilitators with the setting up of training rooms and equipment.
Please refer to the Job Description for further details
We believe success lies in the diversity of our employees and are committed to promoting equality, encouraging diversity and embracing inclusion. We welcome applications from everyone interested in working for us.
MKUH is committed to equal opportunities and improving the working lives of our staff and as such we offer a range of flexible working practices.
We reserve the right to expire vacancies prior to the advertised closing date once a sufficient number of applications have been received.
MKUH uses identification scanning technology to confirm the authenticity of documents; all prospective employees of MKUH will have their original documents verified using this technology.
By applying for this role, you accept if successful, that information from your application will be transferred into the national NHS Electronic Staff Record (ESR) system. Your personal data may be transferred from the Trust to another NHS organisation where your employment transfers within the NHS.This is in accordance with the streamlining programme which aims at saving you time and improving efficiencies within the NHS when your employment transfers.
Upon commencing employment with the Trust, all employees (except Medical & Dental Staff on national terms and conditions) are subject to a probationary period lasting a period of six months with an option to extend for a further six months to a total of 12 months.
Person specification
Qualifications and knowledge
Essential criteria- GCSE English & Maths at C/4 and above (or equivalent)
- Willingness to work towards vocational level 3 as part of the apprenticeship role
- Experience of using Microsoft office packages (Word & Excel) or comparable software
- Understanding confidentiality
- IT knowledge of setting up of equipment including laptops and projectors for training sessions
Experience
Essential criteria- Working in a customer service environment
- Secretarial/Administration work
- Reception work in a busy environment
- Handling queries
Skills
Essential criteria- Standard Keyboard Skills
- Excellent customer service skills
- Team Worker
- Being able to juggle different pieces of work at one time
- Effective interpersonal skills
- Planning & organisational skills
Personal and people development
Essential criteria- Effective communicator
- Professional appearance
- Motivated
- Enthusiastic
- Organised
- Attention to detail
Communication
Essential criteria- Excellent verbal & written communication skills
We believe success lies in the diversity of our employees and are committed to promoting equality, encouraging diversity and embracing inclusion. We welcome applications from everyone interested in working for us.
MKUH is committed to equal opportunities and improving the working lives of our staff and as such we offer a range of flexible working practices.
We reserve the right to expire vacancies prior to the advertised closing date once a sufficient number of applications have been received.
MKUH uses identification scanning technology to confirm the authenticity of documents; all prospective employees of MKUH will have their original documents verified using this technology.
By applying for this role, you accept if successful, that information from your application will be transferred into the national NHS Electronic Staff Record (ESR) system. Your personal data may be transferred from the Trust to another NHS organisation where your employment transfers within the NHS.This is in accordance with the streamlining programme which aims at saving you time and improving efficiencies within the NHS when your employment transfers.
Upon commencing employment with the Trust, all employees (except Medical & Dental Staff on national terms and conditions) are subject to a probationary period lasting a period of six months with an option to extend for a further six months to a total of 12 months.