Health Care Support Worker - Paediatric Outpatient's - Band 3 - Bath - ref. g15549715

Job overview

We have an exciting opportunity to recruit a Health Care Support Worker to join our amazing team in the Children's Outpatients.

Shifts in Children's Outpatients will start at either 08.30, 09.00, 09.30 and 10.00 and are 7.5 hour shifts.

The successful candidate will be supported to develop their skills and knowledge within the clinical setting and supported within the QCF (Qualifications and Credit Framework). Children's Outpatients fully supports all of our nursing staff in their career development and you will have the opportunity to be considered for the TNA (Trainee Nursing Associate).

The Children's Ward has a Practice Facilitator team that will provide support and provide teaching for you in Outpatients.

Main duties of the job

What tasks will you do?

As a Health Care Support Worker you will help patients feel as comfortable and stress-free as possible. You'll work under the guidance of a healthcare professional such as a nurse and your job will vary depending where you are based, but overall a typical day as a Health Care Support Worker in this role will involve:

• Undertake training for venepuncture
• Provide care for children, young people and families attending the unit for appointments and other day cases
• Booking of day case appointments
• Performing ECG's
• Helping with the running of clinics

Working for our organisation

At the RUH we’re proud to put people at the heart of what we do, working together as one team to make a difference for our patients, each other, and our community. No matter what your role is, we value everyone’s contribution in supporting the exceptional, person-centred care we pride ourselves on.

We are committed to creating a compassionate and inclusive environment. This can be seen in our growing community of staff networks – celebrating successes and creating opportunities to listen and learn. We value our differences, champion kindness and civility, and truly believe that diversity makes us stronger.

A culture of learning, developing and innovating is the thread that runs throughout our whole organisation. We want to support you to thrive, taking your career to its full potential.

We value staff wellbeing, with a well-established programme of support. We believe in a holistic approach spanning all aspects of living a healthy life, including physical, emotional, spiritual and financial wellbeing. We’ve even got a pool!

We are committed to supporting you and hope you want to join our team. In the meantime, find out more about living and working the beautiful historic city of Bath, learn about our extensive package of staff benefits, and read about how we’re providing healthcare fit for the future with the landmark Dyson Cancer Centre and our passion for research.

Detailed job description and main responsibilities

Please find attached to the vacancy the job description document for further information about this role.

Person specification

Evidence of working with people

• Understands and is committed to a caring approach to patients & relatives.
• Able to demonstrate genuine interest in caring for people.
• Experience of working with in a team.
• Understands the need for strict confidentiality.

• Experience as a Health Care Assistant or other caring role
• Experience of caring for people in hospital or other care settings

Qualifications and training

• Able to demonstrate literacy and numeracy skills at interview assessment.

• Completed Care Certificate
• Previous experience as a healthcare assistant in a hospital setting.
• IT training/qualification

Values-based assessment

• Motivated to make a difference in whatever way they can
• Takes pride in themselves, their appearance, their role and where they work.

• Values and respects others, treats everyone as an individual, is non-judgemental
• Motivated to be genuinely kind and caring
• Helps and co-operates with colleagues
• Pro-active and takes responsibility