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Experience of secretarial work within a GP Practice, the e RS function or other NHS setting is preferred, but training will be given.

Hours: 8 hours per week - Thursday & Friday (2x 4 hours shifts)

12 hours per week - Wednesday, Thursday, Friday (3x 4 hour shifts)

The start and finish times for the above are flexible; however must be on the days stated and within the practice's opening hours (08:00 - 18:00).

Main duties will include:

• To provide an efficient audio, copy typing and word processing service for GPs as required. This includes the typing of letters, reports, patient referrals, in an accurate manner.
• Checking Task list for new referrals and those awaiting results or reports
• Checking workflow and processing incoming letters
• Checking e RS worklist for rejections and redirections and deal with all related queries from patients and hospitals.
• To receive incoming and initiate outgoing telephone calls to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries.
• Maintain confidentiality at all times
• Be adaptable, amiable and willing to take on new tasks
• Willing to provide overtime cover for holiday and sickness if require

The ideal candidate will:

• Be computer literate and able to learn new systems.
• Have general education to at least GCSE standard or equivalent.
• Have a flexible approach to working, and be able to prioritise workloads.
• Maintain confidentiality at all times.

Experience:

• Excellent customer service.
• Experience of working in a GP Surgery setting - Desireable.
• Knowledge of Systm One (or EMIS) - Desireable.
• Working knowledge of e RS (formerly Choose & Book)
• Working knowledge of Windows and MS Office.

Benefits:

• Additional leave
• Company events
• Company pension
• Discounted or free food
• Employee discount
• Employee mentoring programme
• Flexitime
• Free flu jabs
• Free parking
• Health & wellbeing programme
• On-site parking
• Referral programme
• Sick pay
• Store discount
• Transport links

Schedule:

• Day shift
• No weekends
• Overtime

Education:

• GCSE or equivalent (preferred)

Experience:

• Audio typing: 1 year (preferred)
• Microsoft Word: 1 year (preferred)
• Administrative: 1 year (preferred)
• Medical terminology: 1 year (required)
• e RS / Choose & Book: 1 year (required)

Work authorisation:

• United Kingdom (required)

Work Location: In person