Retail Management Consulting Senior Manager

Career Level: Senior Manager

The team:

Our Retail Strategy & Consulting team brings together deep industry knowledge and functional expertise to provide innovative, data-driven solutions for our retail clients. In order to win in the long-term, companies must not only understand the challenges of today, but also prepare for multiple potential tomorrows.

Retail continues to be one of the prime industries for Accenture, with a strong global presence and a credible market leadership position.

We thrive on shared success, diverse ways of thinking and the opportunities that drive our careers in new and exciting ways.

As part of our team, you will learn grow and advance in a culture that embraces your individuality. You will be challenged and rewarded, while surrounded by a team that is passionate about retail.

In our team you will learn to:

• Build deep client partnerships
• Solve our retail clients’ most challenging problems
• Deliver outstanding work that exceeds client expectations
• Lead project teams of highly talented consultants from across Accenture
• Leverage cutting edge data analytics to support data-driven insights and decisions
• Embrace the extensive global retail ecosystem that Accenture can provide to our clients delivering end-to-end solutions from strategy through to implementation and execution

In this role you will:

• Partner with leading retailers and brands across all retail categories including grocery, apparel, electronics, homewares and home improvement
• Work with our clients to bridge and connect business outcomes through innovative and practical solutions
• Lead and deliver project work focused on retail with the opportunity to work across other consumer industries e.g. consumer goods and travel
• Take end-to-end responsibility for project delivery; leading project approach, delivery and management
• Proactively manage clients, expectations, and team members
• Manage team members and their work; guiding, coaching, refining and iterating, taking accountability for output whilst still giving others responsibility for completing the work
• Build credibility as an expert with the client, based on effective discussions, creative solutions, and solid delivery
• Lead client relationships; to support delivery and develop new opportunities
• Use your knowledge of key trends and drivers in the industry including market, customers, suppliers and competitors to add to project delivery
• Play a leading role in business development, including proposals and thought leadership, working closely with the practice Managing Directors and Senior Managers
• Play a leading role in team development; coaching our team members, leading training sessions and being a part of our active social community

We are looking for experience in the following skills:

• Proven track record of delivering projects and creating business value
• Experience leading consulting engagements and/or complex transformation programs in a retailer
• Deep experience and understanding of how technology, data and AI unlock business value for retailers
• Ability to quickly grasp, analyse and solve complex problems
• Ability to architect projects; approach, delivery and management
• Ability to play a lead role in the origination of new work and the sales process
• Lead commercial management of consulting engagements
• Ability to form strong client relationships particularly at the senior levels
• Ability to structure ideas and solutions, to communicate clearly and concisely
• Ability to develop new concepts and break-through thinking
• Excellent written, oral and presentation communication skills
• Build and manage high-performing teams and undertake People Lead (career counselling) responsibilities