Porter

Job overview

The ideal candidate will have excellent verbal and written communication skills and be competent in the use of IT systems. You will also be willing to work hard in a team, as well as confident to carry out individual duties. You will be interacting with a high number of patients each day, playing a vital part in making their stay as comfortable as possible.

Main duties of the job

On a typical day as a Porter you can expect to transport patients around the site, move equipment and furniture between wards, collect and deliver essential supplies and samples, undertake Postal Service/messenger duties, collect and dispose of waste and respond to any emergency situations that may arise.

Due to the nature of the role, you will be required to adhere to departmental standards and health and safety regulations. You will also act at all times in a manner that upholds the Trust’s values, working as part of a team to ensure efficiency and excellent customer care.

As a full-time member of staff you will work up to 37.5 hours a week on a rota shift pattern that includes nights. You will receive pay enhancements for unsociable hours.

As part of the recruitment process you will complete a Maths and English assessment, in order to progress to interview you will need to pass this test.

Working for our organisation

Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available.

Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too.

We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users.

Frimley Health Trust benefits on Vimeo

• Work to the roster prepared by the site Portering Supervisor.
• Ensure that all patients and visitors are treated in a polite and considerate manner and receive prompt assistance when required. To ensure that telephones are answered efficiently and courteously and that written and / or verbal messages are conveyed quickly, clearly and accurately.
• Transport patients by means of bed, wheelchair or trolley, ensuring that the transportation is carried out in a safe and courteous manner.
• Check that all modes of patient / equipment transport are safe and in good working order, place defect order for any maintenance that is required to your supervisor or departmental Manager.

Please see Job Description and Person Specification for further information

Person specification

Shift work

• Have they worked shift patterns before

• Worked a variable shift pattern including nights and weekends

Worked in the NHS

• Understand the job role and function of the NHS

• Have they previously worked in the NHS

Worked in a service sector

• Have they worked in a service sector

• Worked with patients in the past

Team work

• Worked as part of a Team within the NHS

• Worked as part of a front of house team

Trust values

• Do they know the trust values

• Can they describe each value and their understanding of what it means

Frimley Health NHS Foundation Trust (FHFT) has an outstanding reputation and a proud record of achievement. As a well performing, well led and ambitious Foundation Trust, we have exciting times ahead of us. We have an ongoing commitment to improving the health and care services for the 900,000 people we serve across Berkshire, Hampshire, Surrey and south Buckinghamshire.

We are proud of the ambitions laid out in our strategy, Our Future FHFT, including our vision to be a leader in health & wellbeing, delivering excellence for our communities.

We continue to invest in our services and facilities, including a £10 million upgrade to the hospital maternity unit as well as £49m major new Emergency Assessment Centre on our Wexham Park site. The opening of a brand new £100m state of the art hospital which replaced the existing hospital facility at Heatherwood and are planning to invest further in diagnostics and inpatient capacity at Frimley Park.

We have also made significant investment in our quality improvement and digital programmes to support our vision and we will ensure that we achieve our aim of providing the highest quality healthcare to our patients. Our new EPR – Epic – went live in June and we are already beginning to reap the benefits of this ambitious investment.

Our three core values, and the behaviours that support them, guide everything we do and set out what we expect of our staff in the way they treat patients, visitors, service users and each other, Committed to Excellence, Working Together and Facing the Future.