Senior Prison Services Technician Manager

Job overview

We are very excited to be offering a new role working within our Primary Care team at HMP Swaleside as a Band 7 Senior Prison Services Technician Manager.

Are you ready to unlock your potential within a challenging, creative and fast paced work environment? Do you want to escape your current job role and work with people to build positive and productive lives, whatever their past? Now is the time to break into offender healthcare and develop your career.

Our healthcare team have a real impact on promoting health and well-being to those in prison and we pride ourselves on using skills and strategies that instil hope for patients future resettlement back into the community. We directly deliver Mental Health, Physical Health, Pharmacy and Clinical Substance Misuse in an integrated healthcare delivery model to provide effective and responsive care to improve wellbeing and support better outcomes in the future.

As part of our primary care team, you will enjoy all the benefits of NHS AfC employment (inc pension) with the opportunity to work within a forward-thinking service, who encourage career and personal development to all staff to increase their clinical and interpersonal skills.

Main duties of the job

To manage daily the internal Medicines Management Service at the allocated prison, ensuring efficient and effective operations.

Oversee the medicines administration process, and responsible for embedding effective leadership.

Administer medicines to offenders in accordance with valid prescriptions on the house blocks, maintaining a high standard of care.

Assume overall responsibility and provide comprehensive managerial oversight for the medicine management team, ensuring all aspects of the service are delivered effectively and efficiently.

Provide comprehensive mentorship and support to junior medicine management staff, fostering a collaborative and professional environment.

This post is based at HMP Swaleside, but will require close working relationships with colleagues at nearby Kent prisons; HMP Elmley and HMP Standford Hill, and cross-cover may occasionally be required.

Working for our organisation

Our multidisciplinary teams look after people of all ages and we work in close partnership with other parts of the NHS, local councils and the voluntary sector and through our new provider collaboratives. Our 4,300 members of staff work in many different settings including hospitals, clinics, prisons, secure hospitals, children’s centres, schools and people’s homes.

We are the largest NHS provider of prison health services providing healthcare to prisons within Devon, Dorset, Bristol, Wiltshire and Gloucestershire, Kent and South London. We are proud of the care we provide and our people.

Our purpose is to improve lives by providing the best possible care to our patients and their families. This is strengthened by our new values:

• We’re Kind
• We’re Fair
• We Listen
• We Care

Detailed job description and main responsibilities

1. To supervise, mentor and train Senior Prison Technicians, Medicine management technicians and pharmacy assistants using specialist knowledge and experience.
2. To be an assessor for the Pre-registration pharmacy technician course, the medicines optimisation course, the accredited checking course and any CPPE learning undertaken by staff.
3. To be an accredited checking technician (ACT) providing final accuracy checks.
4. To promote and ensure high standards of work to all staff in the dispensaries and to ensure all Standard Operating Procedures (SOPs) are read and adhered to.
5. To assist the senior prisons pharmacist with writing, updating and monitoring the use of SOPs.
6. To ensure systems are in place to support the ordering/supply of repeat prescriptions.
7. To assist in the review of Datix’s pertaining to medication management issues
8. To develop and maintain appropriate communication and effective relationships with a range of both internal and external stakeholders in relation to changes in service provision/operational issues
9. Analyse and interpret requirements for the pharmaceutical technical services including staffing and service issues. Organize service provision / strategic planning across the pharmacy service.

Please refer to the JD for further requirements.

IMPORTANT PLEASE READ:

SPONSORHIP IS NOT AVAILABLE FOR THIS POST.

All applicants must be willing to undertake National Security Vetting in order to work in a Prison Setting. This will be completed as part of the pre-employment checks through Oxleas and the prison vetting team.

You will need to provide:

• Proof of right to work documentation
• Proof of ID, needs to include 1 photographic ID
• Proof of address documentation

Non-UK passport holders will need to have correct documentation (right to work in the UK) and a Home office Share code.

Address History:

5 years address history will be needed.

Applicants that are not UK Passport holders who provide less than 5 years UK address history will need to provide a Police Certificate which must be in English from where they resided previously.

Applicants who are UK Passport holders who have lived abroad for a period of more than six months during the last three years will need to provide a certificate of good conduct or an overseas police check in English from the countries resided in or visited.

In order to assist you in obtaining a Police Certificate, guidance can be sought from:https://www.gov.uk/government/publications/criminal-records-checks-for-overseas-applicants

If the country you have resided in is not listed here, you can obtain the necessary information by contacting the relevant Embassy or High Commission for that Country. Their contact details can be found on the Foreign & Commonwealth Office website (http://www.fco.gov.uk/en).

Person specification

Education/Qualifications

• NVQ level 3 Pharmacy Services/ BTEC in pharmaceutical science or equivalent
• Accredited Checking Technician Certificate
• ACT Facilitator
• NVQ A1 assessors award
• Evidence of CPD
• Registration with GPhC as a pharmacy technician
• First line management training or a management qualification

Experience

• 6 years experience of working in a pharmacy.
• Minimum of 4 years prison or hospital pharmacy experience
• Experience of extensive use and training in the SystemOne system (or equivalent system)
• Experience of managing a team of technicians, assistants and logistic technicians.
• Demonstrated ability to provide leadership and managing teams.

Skills/Knowledge/Abilities

• Knowledge and experience of checking dispensed prescriptions.
• Excellent oral and written communication skills.
• Excellent interpersonal skills.
• Good knowledge of writing and working within a set of SOPs.

We would encourage you to be open about your needs so we can work with you to design a comfortable and accessible interview experience. Any information you provide regarding a disability or a need for adjustments will be treated in confidence and will only be shared with colleagues who are supporting this request.

If you require any adjustments to participate fully in the interview process, please let us know by adding the relevant details when scheduling your preferred interview date and time. Please feel free to contact the appointing manager to discuss your needs.

We encourage applicants to contact the hiring manager before their interview, if they have any questions about the role or the process. This is a great way to get clarity and prepare effectively for the interview.

Thank you.