Network Analyst
Job overview
University Hospital Southampton NHS Foundation Trust is delighted to offer a fantastic opportunity to work with us.
Please see below for a detailed job description of the role.
Open only to applicants from Hampshire & Isle of Wight NHS Integrated Care System, which is limited to:
Hampshire and Isle of Wight ICB, Portsmouth Hospitals University NHS Trust, Isle of Wight NHS Trust, University Hospital Southampton FT, Hampshire and Isle of Wight Healthcare NHS FT, South Central Ambulance Service, or Hampshire Hospitals FT.
Main duties of the job- To support and develop the Trust’s entire data network infrastructure
- Ensure all IT and medical equipment attached to the Trust’s network is correctly configured in accordance with technical standards and levels of service.
- Maintain the integrity and security of the Trust’s data network and monitor performance.
- Ensuring network-related software compliance is maintained
- Working with all departments within the Trust’s IT function
- Suppliers and 3rd party contractors delivering network systems into the Trust.
Working for our organisation
University Hospital Southampton is one of England's largest acute teaching Trusts, offering a wide range of learning and development opportunities to support your career aspirations.
Located on the south coast with an international airport and direct rail links to London, Southampton offers an ideal setting to live and work, with the New Forest, South Downs and Jurassic Coast.
We believe that using technology wisely shows strong time management and commitment to innovation. However, personalizing your recruitment application to highlight your unique skills and experiences is crucial. Relying too heavily on generic, AI-generated content instead of drawing from your own strengths and accomplishments may lead to your application being rejected if multiple candidates present identical or similar information.
At UHS we’re committed to providing a flexible working environment where possible. Whether you are balancing family, study, or your wellbeing with your career, we want to support you so you can help our patients.
At UHS, we proudly champion individuality, recognizing that outstanding care is only possible with a diverse, inclusive team. We’re committed to creating an anti-racist, anti-discriminatory environment where everyone feels valued, safe, and empowered to make a meaningful impact in our communities.We welcome applicants of all backgrounds, identities, and experiences to join us in building a healthcare community where everyone can belong, thrive, and contribute.
Detailed job description and main responsibilities
Practical Experience in at least 3 of the followingo Cisco Switches
o Checkpoint Firewalls
o Network hardware implementation and/or maintenance/support
o Information Analysis from packet sniffing tools
o Windows Server or Unix System Administration
Be fully familiar with the OSI Model
Comfortable using Cisco IOS CLI
Comfortable using Checkpoint CLI
Wi-fi technical competency in Aruba/Airwave
Production and maintenance of technical documentation/KB (ideally confluence)
NHS/Healthcare IT experience
Experience/familiarity with ITIL/ITSM principles
Highly experienced with IT Service Desk software preferably Jira Service Desk
General Duties- Manage all UHS network cabinets and resolve all alerts/escalate to senior members of the network team, where applicable, any switch port capacity issues.
- Contribute to the planning of installation of new and replacement network equipment.
- Install, configure and maintain Cisco network hardware and software
- Install, configure and maintain the network team’s uninterruptible power supplies.
- Clean fibre optic cables using Fluke network tools to ensure our fibre infrastructure is performing without errors. Ensure all cables are sufficiently labelled.
- Perform fault diagnosis and resolution of network hardware and software problems reported via the IT Service Desk without reference to more senior staff.
- Monitor and analyse network performance across the entire Trust.
- Work with senior staff to ensure the network is fully resilient and can support 24-hour operation.
- Work with project teams to recommend upgrades and replacements as appropriate to meet the needs of the organisation.
- Support other IT teams with configuration of hardware connected to the trust network including PCs, Laptops, Servers, Phones and Medical equipment.
- Liaise with external suppliers on the configuration and connection of equipment onto the Trust network including CCTV, Access Control and Building Management systems
- Ensure the technical standards are maintained and can support departmental and Trust developments.
- Monitor and configure other Trust network security applications, e.g. Web and email filtering software.
- Ensure that appropriate software and hardware solutions are deployed to protect the Trust network from Viruses, Malware and other cyber-attacks. Report on abnormal events and misuse of Trust equipment
- Ensure new staff in the department receive the appropriate level of technical training
- Be responsible for updating the asset register when old equipment is disposed of and new equipment is installed.
- Liaise with other Health providers and external support organisations to facilitate secure access to Trust infrastructure.
- Aid in the management and deployment of VPN solutions and Work with Trust staff accessing clinical and back office systems from remote locations.
- Keep up to date with technology developments in all aspects of Network technology.
- Ensure that formal Change Control is used including impact analysis and test plans.
- Monitor and process any quarantined emails on our mail gateway servers.
- Ensure that all managed areas work within Informatics Standards and Policies.
- Provide advice on the purchase of network equipment and software solutions.
- Analyse Service Desk calls allocated to the Network Team and prioritise workload.
- Patch network points and ensure the cabling infrastructure is maintained appropriately.
- Keep network cabinets and switches clean and tidy to prolong the lifespan of the hardware.
- Provide telephone support, advice and guidance to users in the Trust and wider NHS locations.
- Work with telephone services (Switchboard) to assist with the VOIP deployment.
Additional duties:
- Ensure that the Trust network operates within NHS Policy and national standards of interoperability.
- Ensure external contractors comply with the Trust policies and guidelines in areas such as Health and Safety and building regulations.
Person specification
Qualifications training required
Essential criteria- Educated to degree level supplemented with practical experience in an appropriate technical role OR a significant amount of working experience in a similar or related role
- Degree in computer related subject.
- Formal training in appropriate technologies.
- • ITIL Foundation certificate in IT Service Management
Previous or relevant experience necessary
Essential criteria- Broad range of technical knowledge attained in a non-educational environment.
- Networking technologies
- Able to troubleshoot Microsoft Windows operating system including modern browsers
- Be familiar with wired and wireless networks
- Understand the need for network security
- Be willing to learn and keep up to date with emerging technologies
- Able to work in network cabinets and patch / troubleshoot cabling issues.
- Cyber Security experience
- Understand TCP and UDP
- Be familiar with the OSI model
- Be familiar with Cisco CLI and Cisco technologies
- Production of technical documentation
- NHS/Healthcare experience
- Working in a project managed environment
- Exposure to Microsoft Azure
- Landesk (Service desk management software)
Values and behaviours
Essential criteria- Patients First
- Always Improving
- Working Together
Please be advised that this vacancy may close earlier than stated if we receive a large number of applications. We will not accept any applications or queries via agencies, under any circumstances.
For more information about our Trust
https://careers.uhs.nhs.uk
Getting to work - our travel promise
Getting to work should be as easy as possible and that’s why we have introduced the UHS travel promise – a commitment from the Trust that we will provide reasonable travel options for every member of staff. Every member of staff can apply for a permit to use our park & ride facility.Eligibility for on-site parking is dependent on the nature and requirement of the role. All staff can also access a range of discounted benefits relating to travel including reduced price bus tickets, purchase of salary sacrifice bikes and ultra-low emission cars.
Our commitment to equality
Equality remains at the centre of our policymaking, service delivery, and employment practice, giving all employees equal opportunity to develop, apply for promotions, and have working arrangements that enable them to achieve a manageable work-life balance.
UHS actively promotes a work environment free from harassment and discrimination and provides training for managers and staff to ensure this happens. We also closely monitor recruitment activity, training, development, and employment practices to ensure equality of practice with regard to race, colour, ethnic or national origin, religion or belief, gender, sexual orientation, disability, marital status and age.
How and why we use your information
The Trust is under a duty to protect the public funds it administers, and to this end may use the information you have provided on this form for the prevention and detection of fraud. It may also share this information with other bodies responsible for auditing or administering public funds for these purposes.
The European General Data Protection Regulations enhances individuals’ rights and safeguards all of their data in place under the DPA.
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