Mental Health Nurse (Eating Disorders) - Maudsley Health, UAE

South London and Maudsley NHS Foundation Trust has a rich history, well-established community links and an international reputation. We deliver specialist services in the London boroughs of Croydon, Lambeth, Lewisham and Southwark, Bexley, Bromley, Greenwich, Wandsworth and Richmond.

We are committed to provide a high quality and specialist care to our service users and we are recognised for our care and treatment we provide. The Care Quality Commission already rates our services as ‘good’.

We launched our five-year strategy, Aiming High; Changing Lives in 2021 together with Our Care Improvement System as our quality management system methodology to make a positive impact on patient care, outcomes and staff experience. By joining SLaM, all staff will get the opportunity to be part of this exciting improvement journey supported with learning and development to harness everyone’s potential as change makers.

The trust recognises the unique and valuable contribution that people with lived experience of mental illness can bring to a role. We therefore welcome applications from people with lived experience and consider them as an asset to the Trust.

Our Values

We take pride in providing specialist care to our service users where our Trust values and our promise to be caring, kind, polite, prompt, honest, listen and do what I say I’m going to do is at the heart of everything we do. When you join us, you’ll be part of something special.

As a Trust we are happy to talk flexible working.

Job overview

JOB DETAILS

Accountable to: Chief Nursing Officer

Please note that a Bachelors Degree in Nursing/Mental Health Nursing as well as NMC registration is a mandatory requirement.

Main duties of the job

With the CAG Ward Manager, they will set the standards and act as role models for an effective multi-professional culture. They are responsible for the delivery of agreed operational objectives, key performance indicators, driving quality improvements, and supporting the CAG accreditation programme, through values-based leadership, establishing a strong culture of accountability.

Working for our organisation

Maudsley Health Hospital

Following an international tender process by the Department of Health, Abu Dhabi, Maudsley Health successfully bid for a contract to deliver permanent inpatient care in Abu Dhabi. The Maudsley Team has significant local, on the ground, clinical experience but a new team of clinical and support staff will be required to deliver services at the new Maudsley Health Hospital.

With the combination of on the ground experience, local business acumen and support from SLaM, the aim is to deliver very high quality, evidence based care, with innovation and research embedded. The quality of the service should stand out across the Middle East.

• Child and Adolescent Mental Health (CAMHS)
• Addictions
• Adult
• Mental Health of Older Age (MHOA)
• Intellectual Disability

o Specialist Services such as Mother and Baby and Eating Disorders will also be provided.

All CAGs will have inpatient services, day care and outpatient services, specialist services and innovation will be encouraged in all CAGs as will internal and external training.

Detailed job description and main responsibilities

• Working autonomously within the parameters of the role leading and supporting junior staff and wider care team to implement the delivery of quality nursing care, contributing to the physical, psychological, social, recreational and spiritual care in a recovery-focused way through therapeutic engagement and activities, and taking steps to address any issues that arise.
• Leading on and undertaking activities to ensure that the fundamentals of care are met - nutrition, hydration, hygiene, comfort, emotional and social support:

o Co-ordinating and evaluating collaborative patient centred care; getting feedback and improving plans with the multi-disciplinary team (MDT).

o Providing accurate information about care in an accessible format to patients and their relatives / carers.

o Liaising and working positively with members of the multi- disciplinary team and partner organisations.

o Administering, and monitoring the side-effects of, medication; monitoring service user compliance.

• Leading and supporting/teaching junior staff on risk assessment and risk management that involves making decisions based on knowledge of the research evidence, knowledge of the individual service user and their social context, knowledge of the service user’s own experience and clinical judgment.
• Supporting and supervising junior staff to develop the management of care needs through:

o Initial data collection

o Monitoring of individual service user / patient progress

o Feedback and discussion

o Producing reports and in-care reviews

• Coordinating junior staff and the wider care team in providing hands-on care to service users and evaluating processes of care delivered. This will include:

o Undertaking 1-1 engagement with service users in an honest, open and non-judgmental way.

o Recognising and valuing service users as individuals, acknowledging the importance of maintaining the service user’s respect and dignity at all times and ensure that the care provided respects equality and diversity.

o Developing care plans that reflect service user needs and relevant patient care documentation working in partnership with service users, wider MDT and family/carers.

o Ensuring the monitoring and recording service user clinical observations are undertaken, such as physical observations and vital signs and treating or escalating as appropriate any signs or symptoms of deterioration or that does not fulfill the personal parameters to the relevant professional for treatment.

o Promote healthy lifestyles and give health promotion advice and support.

o Implementing the principles of ‘recovery’: encouraging and supporting service users to engage with healthy lifestyles, facilitating psychosocial activities and other activities of their interest. Where appropriate contributing to psychological interventions.

• Escorting service users, as required, in line with relevant policies.
• Advocating for service users’ needs and rights within local policy. Encouraging and empowering service users to have an optimum level of responsibility for their individual programme of care.
• Communication, Risk and Governance
• Contributing to an effective communication process with appropriate and accurate information to patients, carers, family, friends and colleagues.

Engaging and listening carefully and actively and responding using appropriate language and accessible communication methods and skills. Developing communication skills to enable and support difficult conversations, acknowledging religious and cultural differences and professional boundaries.

• Demonstrating effective clinical communication and documentation to internal and external stakeholders ensuring effective verbal and written handover of relevant and objective information. Demonstrating ability to determine key information, ability to recognise and describe effectively symptoms of mental illness, distress or of a deteriorating patient, and ability to escalate issues of concerns effectively and in a timely manner.
• Contributing towards the on-going quality of service and care by managing the patient caseload, organising care including delegating tasks and duties appropriately to staff with relevant competency, identifying and mitigating any risk issues in relation to the service users’ health and social care. Informing the relevant Health care professionals if there are any significant:

o Changes in the service user’s physical or mental state

o Factors relevant to the service user

• Maintaining timely and accurate service user written/electronic records in line with local policy. Use care plans, pathway documents and electronic medical records system appropriately and in a timely manner.
• Reporting, without delay, any safety or security concerns to maintain the safety of service users, carers, staff and others in line with local policy.
• Understanding and contributing to the local risk assessment policy, including being aware of the need to follow all safeguarding procedures; being aware of the necessity to safeguard and promote the welfare of children, young people and vulnerable adults at all times when working with service users. Supporting junior staff to respond appropriately if there are any significant factors, or incidents relating to the safeguarding service user.
• Maintaining confidential information in accordance with local policies.
• To implement, embed and operationalise the new UAE Mental Health Law.

• Protecting service users, self and others by maintaining a clean and healthy environment in accordance with health and safety and infection control policies.

• Working in ways that support shared responsibility within the team: demonstrating support, respect and courtesy towards colleagues; working in a professional manner, respecting the boundaries of the relationship with service users/patients, carers and staff.
• Leading, attending and participating in team meetings and contributing ideas to multi-professional team discussions.
• Participating in supervision, including annual review of performance as part of the appraisal system. Providing and coordinating and overseeing the supervision of other nursing staff.
• Demonstrating and promoting a clear leadership role to others and acting as role model to others at all times.
• Lead on clinical or governance reviews of the team’s activity and the monitoring of performance and collating and disseminating the information to the appropriate individual. Contributing to relevant audit practice development on research activity that may be taking place in the work area.
• Contributing in training and development programmes of staff and supporting the clinical placements of student nurses.

• Staff within the CAG are appropriately led and supported to deliver to their full potential, and deliver the outcomes for which they are responsible.
• Developing the clinical practice of junior members of staff, including newly qualified nurses.
• Acting as a point of contact for all enquiries, working in partnership with the CAG Ward Manager and the wider MDT to coordinate the activities of the unit.
• Patient care is delivered to the highest standards, and there is continual oversight and monitoring of process and outcomes.
• Making recommendations about resources required to ensure the care is of a high standard.
• Ensuring the team is safely staffed, prioritising and deploying resources within parameters and escalating concerns to management where appropriate in accordance with relevant policies and procedures.
• Supporting the Ward Manager/CAG Service Manager to investigate incidents and complaints: compile reports and disseminate this information to senior management.
• Recognising nursing practice that needs improvement and to work in partnership with the Ward Manager/CAG Service Manager to ensure appropriate action is taken to address it.
• Ensure mandatory and statutory training are up to date for all staff.
• Facilitating the induction of new staff and students.
• All nurses within the service are competent as measured against expected continuing professional development standards and requirements for appraisal and supervision.
• Nurses within the service are aware of their professional Code, and any serious contraventions of the Code are dealt with swiftly.
• Expert nursing advice is accessible, and professional standards are consistently maintained without unacceptable variation.
• The post-holder maintains a full knowledge of new and emerging development in nursing policy, practice and education and leads on their introduction into clinical services.
• The post-holder will act as a credible clinical leader to CAG staff, visibly role modelling excellent nursing care and demonstrating professional boundaries with service users and carers.
• To act with integrity and honesty and to uphold the reputation of Maudsley Health, MACANI and South London and Maudsley NHS Foundation Trust

Person specification

Education

• 3 or 4 year BSc in Nursing / Mental Health Nursing

Registration

• NMC

Experience

• Experience in working on an Eating Disorders ward

The Trust is committed to providing services which embrace diversity and that promote equality of opportunity. We are a Disability Confident Employer, we welcome applicants from all sections of the community and people of all protected characteristics. We provide reasonable adjustments for candidates with a disability and are committed to treating people fairly with compassion, respect and dignity and in promoting equality and human rights. We aim to put this commitment into practice by:

• Embedding our commitment to tackling inequality, eliminating discrimination and harassment; promoting equality of opportunity and fostering good relations in our everyday practice
• Ensuring that all our services and all staff understand and support our commitment
• We believe that people who use our services, their carers and our staff, should be treated with compassion, respect and dignity

Please note:

• That all applications for this post will need to be made online
• That you read and understand the Job Description and Person Specification attached to the role. Your Statement in Support should reflect the requirements specified as your application will be judged against these criteria
• That the closing date listed is a guide only and that the vacancy may close earlier should sufficient number of applicants have been received. We advise that you submit your application as early as possible
• That once you have submitted your application you agree to your application being transferred to a 3rd party e-recruitment system. All subsequent information regarding your application will be generated from apps.trac.jobs
• That should you not have heard from us within three weeks from the closing date your application has not been successful
• That priority consideration for applications may be given to at-risk NHS employees
• That should you be successful and appointed, you authorise South London and Maudsley NHS Foundation Trust to confirm your previous NHS service via an Inter Authority Transfer (IAT) process
• That we are a smoke-free Trust

SLaM is a Stonewall Diversity Champion , Stonewall is the largest Lesbian, Gay, Bi and Trans (LGBT) rights charity in Europe’

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