CFFC Operations Manager

Join Barclays as a CFFC Operations Manager, where you'll spearhead the evolution of our digital landscape, driving innovation and excellence. In this role, you will be an integral part of our Cyber Fraud Fusion Center, delivering scalable CFFC services to disrupt and prevent upstream economic crime.

To be successful as a CFFC Operations Manager, you will need the following:

• Previous experience in and Operations Manager role or similar.
• Strong influencing skills.
• Excellent communication skills.

Some other highly valued skills may include:

• Working knowledge of JIRA, ServiceNow and Confluence.
• Knowledge of fraud threat landscape.
• Strong IT skills.

You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills.

The successful candidate will be based in Knutsford.

Purpose of the role

To monitor the performance of operational controls, implement and manage security controls and consider lessons learnt in order to protect the bank from potential cyber-attacks and respond to threats.

• Management of security monitoring systems, including intrusive prevention and detection systems, to alert, detect and block potential cyber security incidents, and provide a prompt response to restore normal operations with minimised system damage.
• Identification of emerging cyber security threats, attack techniques and technologies to detect/prevent incidents, and collaborate with networks and conferences to gain industry knowledge and expertise.
• Management and analysis of security information and event management systems to collect, correlate and analyse security logs, events and alerts/potential threats.
• Triage of data loss prevention alerts to identify and prevent sensitive data for being exfiltrated from the banks network.
• Management of cyber security incidents including remediation & driving to closure.

• Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment.
• Manage and mitigate risks through assessment, in support of the control and governance agenda.
• Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does.
• Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business.
• Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies.
• Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions.
• Adopt and include the outcomes of extensive research in problem solving processes.
• Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes.

• our moral compass, helping us do what we believe is right.

• to Empower, Challenge and Drive
• the operating manual for how we behave.