[ref. a4908500] Spur Agent

apartmentHeathrow Employment & Skills Academy placeHounslow calendar_month 

About The Role

dnata is seeking a dedicated Baggage Handler (SPUR Agent) to join in our dynamic airport team. In this fast-paced role, you'll be responsible for operating and maintaining the terminal baggage belts and lateral systems for check-in luggage. Your keen attention to detail and ability to work efficiently within set timeframes will be crucial in meeting our Service Level Agreements.

Safety is the top priority, and you'll play a vital role in upholding a secure working environment in line with HAL, DFT, and company safety protocols. Key responsibilities include conducting thorough vehicle and trailer inspections, meticulously documenting any damages, and fostering strong relationships with our third-party customers and suppliers.

The ideal candidate is reliable, physically fit, and thrives in a team-oriented atmosphere. If you're ready to take on an essential role in ensuring smooth airport operations and passenger satisfaction, we want to hear from you. Join us in keeping travellers' belongings moving safely and efficiently through our bustling terminal.

Hours of work: 40 hours per week

The main roster pattern is a ‘6 days on, 3 days off' pattern with a mixture of early and late shifts with the earliest start time expected to be from 04:00 and the latest finish time is expected to be up to 23:30. On an all lates roster, it is expected you would be required to work between 13:30 and 23:30 approximately.

Some flexibility will be required.

About You

Job Requirements:

  • Previous experience in Spur/Bag Hall operations is ideal
  • Proficiency in both system-supported and manual baggage loading/unloading
  • Fluency in spoken and written English
  • Valid UK driving license (mandatory) with a minimum of 1 year driving experience
  • Strong commitment to safety and ability to maintain a secure working environment
  • Successful completion of pre-employment checks, including: 5-year employment/education history verification, criminal record check to meet dnata and CAA security regulations, satisfactory medical report

About The Company

dnata pride themselves on a highly skilled professional workforce professional workforce who understands their commitment to customer service, on-time performance, safety and security, and quality. They’re driven by their Values and Being safe and secure is at the centre of everything they do.

They’re Performance Driven; They set challenging goals and then go beyond them. Their Respect value is demonstrated in how we care about the people, the planet, and their brand.

dnata UK offers a career path that enables you to develop and maximise your skills and qualifications. We prefer to appoint/promote internally. Why wouldn’t we? We hire the best.
dnata within the UK offers passenger, ramp and transport handling solutions to a number of the world’s most prestigious airlines.

dnata handles 17,500 turnarounds annually at London Heathrow’s Terminals 2,3 & 4, London Gatwick and Manchester Airport, handling aircraft from an CS1 up to an A380.

Their more than 2,000 employees each receive training of the highest standard and wear the dnata uniform with pride. They deliver the promises you make to your customers through the provision of flexible solutions for passenger, and ramp handling that keep your customers moving.

Providing unique solutions by customising their services to meet their client’s requirements and reacting swiftly to the needs of their customers is at the heart of the product they deliver. With a vision “to be the most admired provider of integrated ground handling solutions”, dnata is the partner of choice for safe and effective operations.

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