Medical Secretary - Pain management | Imperial College Healthcare NHS Trust

An exciting opportunity has arisen to work in the Pain Management Centre as an Administrator at our Charing Cross Hospital.

The role involves collaborative work with handling queries from GPs, Doctors, wards and other departments. If you have a passion to improve the quality of care offered to patients, this role will be a great fit as you will liaise with patients and be responsible for efficient appointment scheduling to promote patient care in support of alleviating those in pain.

We are looking for a motivated, team player with a drive to progress in the healthcare sector. The Trust provides various professional development opportunities to support career progression

To support the efficient running of the Outpatient Pain Service:

• Work closely with consultants to handle their queries and trouble-shoot changes to appointments.
• To become a proven expert in all clinic appointments and act as the first point of contact regarding appointment related queries.
• Support efficient management of Patient Tracking Lists (PTL) by arranging time sensitive bookings.
• Provide administrative support for the clinic such as arranging patient transport, interpreters and diagnostic appointments.
• Greet patients and visitors to the clinic in a professional and friendly manner and in accordance with Trust policy.

At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.

Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You’ll get an experience like no other and will fast forward your career.

Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.

We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview.

The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.

For both overviews please view the Job Description attachment with the job advert.

This advert closes on Monday 18 Nov 2024