Operations Supervisor (Waste)
We are looking to recruit an Operations Supervisor who has proven experience in managing large teams of employees in a fast paced environment. A vacant secondment post has arisen in a business critical department.
This role is responsible for the day to day operational management of the heavily regulated statutory and non-statutory in-house domestic and commercial waste collections across 92,000 properties with waste materials ranging from dry mixed recycling, refuse, food, garden, bulky and clinical.
About the role
The role holder must be confident and able to work in a high risk and challenging environment as they are accountable for sensible and reactive decision making that ensures the services remain fully compliant with waste and health and safety legislation.
As one of five Operations Supervisors, the role holder will be required to be flexible in their working hours between an early and duty rota based shift pattern, with a typical day starting at 6am if on the early shift and 9am on the duty shift.Hours of work are 37 hours per week including working on Saturdays and Sundays, again on a rota based pattern or when required on the Saturday bank holiday ‘catch up’ days each year.
-Responsible for effective leadership and co-ordination of the day to day statutory and non-statutory domestic and commercial in-house recycling and waste collection services across North Buckinghamshire. This involves both logistical and reactive planning of resources, including crew members, vehicles and waste materials to ensure all statutory council services to 92,000 households is delivered in a safe and efficient manner with great customer service.- Provide shared directional management of a large frontline team (127 total) in addition to direct management of around 28 crew members.
- Quickly problem solve issues such as vehicle breakdowns, lack of staff, road closures, accidents and others to ensure that the excellent customer service expected at a corporate level is not impacted. The role holder must ensure the operation runs smoothly and any challenges faced do not damage reputation.
- Managing Health and Safety and providing ongoing regular training of all employees. To complete risk assessments and safe systems of work and ensure they are regularly reviewed and up to date.
- Take part in a rota based team structure which ensures that the early morning operational services are rolled out in a timely manner. This involves being a responsible key and alarm holder for a large Waste Transfer Station depot.
- The role holder will also be expected to build relationships with senior management and teams across the wider Council, for example customer services and business support. The role holder will be responsible for attending meetings to provide detailed subject matter direction and collaboration.
- Responsible for thoroughly investigating accidents by collating qualitative and quantitate data from a broad range of sources and then produce high level reports with recommendations which are reviewed and approved by senior management and Health and Safety team.
- Desirable qualifications include a Level 4 Waste Management Certificate of Technical Competence, particularly in Managing Transfer Hazardous Waste, along with ongoing competence. Being trained in First Aid, a qualified manual handling trainer (POPs Coach), and NEBOSH certification are also favorable.
- Essential requirements are a Full Driving Licence, adherence to shift patterns (early/duty) as per a shift rota, and the flexibility and willingness to work out of hours, including one Saturday in every four.
Other information
This post is covered by the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare:
- All unspent cautions and/or unspent convictions
For further information on how long it takes for cautions and convictions cautions to become spent, please refer to our guide on the Rehabilitation of Offenders Act 1974 (updated 2023) | Nacro
We reserve the right to close the vacancy once we have received sufficient applications, so please be advised to submit your application as early as possible.