Community Mental Health Support Worker/Phlebotomist

Job overview

An exciting opportunity has arisen to join the Community mental health in supporting our clients in the Clozapine clinic and physical health clinics. The support worker role will involve working alongside the clozapine nurse in the clozapine clinic, taking blood samples from service users with enduring mental health conditions, as well as providing assistance within physical health clinics and supporting the team with physical health interventions.

Main duties of the job

The job includes.

• Identify patients and their personal information using their ID, documents
• or other means
• Determine the right venepuncture method based on patient age, health etc.
• Reassure patients and help them relax
• Find veins that are suitable for puncture
• Draw blood using sterilized needles, vials and other equipment
• Ensure optimal quality and quantity of samples
• Label samples correctly and send or deliver them for testing
• Answer patient questions and provide useful information
• Keep accurate records on fluid specimens and tests
• Adhere to all relevant health and safety standards while working
• Use Clinical IT systems to ensure documentation is accurate and completed in a timely fashion

Working for our organisation

Our multidisciplinary teams look after people of all ages and we work in close partnership with other parts of the NHS, local councils and the voluntary sector and through our new provider collaboratives. Our 4,300 members of staff work in many different settings including hospitals, clinics, prisons, secure hospitals, children’s centres, schools and people’s homes.

We are the largest NHS provider of prison health services providing healthcare to prisons within Devon, Dorset, Bristol, Wiltshire and Gloucestershire, Kent and South London. We are proud of the care we provide and our people.

Our purpose is to improve lives by providing the best possible care to our patients and their families. This is strengthened by our new values:

• We’re Kind
• We’re Fair
• We Listen
• We Care

Detailed job description and main responsibilities

Working in the Clozapine clinic, Physical wellbeing clinic and completing support worker tasks in the clinic and in the community when required.

You will need to be proficient in Phlebotomy, recording baseline physical health assessment, proficient in using IT systems, excellent interpersonal and communication skills.

Knowledge of Clozapine and the monitoring requirements would be an advantage as well as working within a Mental Health environment or having experience and understanding of Mental Health conditions.

Person specification

Phlebotomy

• Be proficient in Phlebotomy skills

• To have 2 years experience in using phlebotomy skills

Mental Health Experience

• experience within a mental health setting

• experience within a community mental health setting.

Communication skills

• Good Level of written communication skills.
• Proficient in using IT programmes and systems, like RIO, London care

• Knowledge of excel, word

We would encourage you to be open about your needs so we can work with you to design a comfortable and accessible interview experience. Any information you provide regarding a disability or a need for adjustments will be treated in confidence and will only be shared with colleagues who are supporting this request.

If you require any adjustments to participate fully in the interview process, please let us know by adding the relevant details when scheduling your preferred interview date and time. Please feel free to contact the appointing manager to discuss your needs.

We encourage applicants to contact the hiring manager before their interview, if they have any questions about the role or the process. This is a great way to get clarity and prepare effectively for the interview.

Thank you.