Cardiology Medical Secretary

apartmentUniversity Hospitals Bristol and Weston NHS Foundation Trust placeBristol business_center£24,625 - £25,674/year calendar_month 

As an organisation we recognise the value of a healthy work-life balance. When applying, speak to us about how we might be able to accommodate flexible working, so your work life fits around your home life.

We particularly welcome applications from Black, Asian and minority ethnic candidates as they are under-represented within the Trust.

Click on this link to find out about our values https://www.uhbw.nhs.uk/p/about-us/our-trust-values

Job overview

An opportunity has arisen in the Cardiology team for a support secretary post. . The role holder must have excellent communication skills with an eye for accuracy and detail. The successful candidate should ideally have secretarial experience.

The candidate should have effective organisational skills, keeping to deadlines and able to work independently, using their own initiative but also working effectively within a wider team.

Main duties of the job
  • Manage patient communications through trust systems to create letters and emails to support the multidisciplinary teams.
  • Ensure the dispatch and production of all clinical correspondence is maintained by pro-actively monitoring the digital dictation and speech recognition system, and to escalate where delays are identified.
  • To support the wider team to meet targets.
  • Contacting other hospitals to gather information and reports.
  • Liaise with clinical and non-clinical teams across the Trust via email.

Working for our organisation

University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, bringing together a combined workforce of over 13,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England.
UHBW has been rated by the CQC as ‘Good’ overall and our staff are proud to deliver excellent care to the people of Bristol, Weston and beyond. As a forward-thinking multi-award winning Trust and a digital exemplar committed to improving patient care, our world-leading research and innovations are having a positive local and global impact.
Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone’s throw of the countryside or beside the seaside, both with easy access to all that the South West has to offer.
UHBW is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them.

Anonymous information will be used from your application in order to ensure we’re meeting our pledge.

Detailed job description and main responsibilities

For a more detailed job description and main responsibilities, please refer to the job description document attached to this vacancy.

Person specification

Qualifications and Training

Essential criteria
  • Educated to GCSE, grade C or above (or equivalent) in English Language and Maths
Desirable criteria
  • Qualified in word processing or audio typing (or equivalent)

Knowledge and Experience

Desirable criteria
  • Clerical/administrative experience/Secretarial
  • Previous NHS experience
  • Understanding of specialist medical terminology
  • Knowledge of NHS policies and/or procedures

Skills and Abilities

Essential criteria
  • Able to work under pressure and meet deadlines whilst maintaining a high standard of Accuracy
  • Ability to work effectively in a busy team and adjust to change
  • Ability to work independently, managing own workload, whilst providing supervision and support to others
  • Ability to adapt to use new computer packages and programmes
  • Effective organisational skills
  • Good IT skills including Microsoft packages
  • Ability to deal with non-routine issues on own initiative
  • Attention to detail
Desirable criteria
  • Effective and polite manner when dealing with people, both face to face and on the phone
We hope that you will decide to join us and become part of this exciting journey, helping us to shape our future together.
  • As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application to ensure we’re meeting our pledge.
  • The Trust is committed to investing in and caring for all our staff. We will support you in maintaining and improving your health and wellbeing, as well as your career development through management and training support - developing exceptional people for exceptional careers.
  • UHBW is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults.
  • To comply with Part 7 of the Immigration Act 2016 all applicants must be able to speak fluent English to an appropriate standard which will be assessed at Interview.
  • If you require sponsorship for a visa to work in the UK, to avoid disappointment, please check to ensure you are eligible under the UKVI points based system.
  • The Trust uses electronic new starter forms on Trac to collect personal details. Information collected is securely stored and used to set up the employee record on the ESR HR system.
  • By applying for this post, you are agreeing to University Hospitals Bristol and Weston NHS Foundation Trust transferring the information contained in this application to its preferred applicant management system. If you are offered a job, information will also be transferred into the national NHS Electronic Staff Records system.
  • Please be aware of scams – unless specified above, we will only communicate with you via @recruit.trac.jobs or nhs.net e-mails and we will never ask you for any payments.

IMPORTANT:

Please note that if you apply for a position with this Trust, you may be contacted via Trac or via email. This includes invites for job interviews. We therefore recommend that you regularly check your Trac account and email accounts. We may also contact you by texting the mobile number, if provided, on the application form.

Due to the high number of applications that are received for some posts we may close this vacancy before the advertised closing date. Therefore, please apply for this post as soon as you can, if you are interested and you meet the requirements of the Person Specification

Only those candidates who clearly demonstrate how they meet the person specification will be shortlisted for this job.

As a guide interviews should usually take place within 3 weeks of the closing date.

When providing employment reference details, please provide correct work-related email addresses so references can be sought promptly when we are looking to progress your application. Your referee must all be known to you in a line manager or professional lead capacity.

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