Medical Secretary - Children's Services
Job overview
A rare and exciting opportunity has arisen within Children’s Services in the Community to provide comprehensive secretarial and administrative service to our Paediatric Consultants and Registrars.
Working proactively as part of a team as well as on your own, you must have effective communication skills, both face to face and over the telephone, as liaison is required with external agencies, parents/guardians and internal professionals.You will be working in a demanding but rewarding environment and be required to take the lead in organising and coordinating information required to support the work of safeguarding and child protection. You will ensure open communication channels exist and act as a co-ordinator to facilitate and convene meetings for all partner organisations e.g. education, social services. You will have proven organisational skills, dairy management and prioritisation skills and a strong commitment to personal and professional development.
It is preferred that you have experience in working in a similar role and in a community setting.
Excellent working knowledge of Microsoft Office packages is essential, and you will ideally possess a typing qualification coupled with excellent audio typing skills, and a recognised medical terminology qualification or working towards this.As this role involves clinic management an understanding of the 18week RTT principles is desired.
Main duties of the job- Type clinical outcome letters and reports as required. Elements of this could be of a sensitive and distressing nature.
- Requirements for speed and accuracy with excellent keyboard skills.
- Type non-clinical work as and when requested.
- Chase results as required and alerting the appropriate consultant promptly when results arrive.
- Where possible, identify issues that require the urgent attention of the Consultant.
- Manage investigation logs.
- Provide diary management for the clinician organising appointments /meetings.
- Participate in management of Child Protection Medicals.
- Liaise with professionals and colleagues both internally and externally.
- Proactively manage telephone calls by providing general non-clinical advice, guidance and information.
- To work as part of a team and provide cross cover during periods of staff absence.
- Accountable for working to targets in relation to typing and RTT.
- Accurate minute taking at relevant meetings and distribute a record in a timely manner and ensure actions are followed up.
- Carry out general office duties such as photocopying, scanning, etc as required.
- Arrange and attend consultant meetings when required, team briefings and any other meetings as directed by the manager and appropriate to position held within the Trust.
- Management of patient wait lists/booking of appointments as required.
- Book Interpreters as required.
Working for our organisation
The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.
As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and we’re always looking for people who demonstrate our three core values - care, appreciate and inspire – to join our team.
In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.
Detailed job description and main responsibilities
To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website: www.careers.northerncarealliance.nhs.uk
We continually review our recruitment processes to ensure they are supporting us achieving an inclusive and representative team.
We recognise that many people find interviews daunting and the conventional interview approach, of unseen questions, often impacts performance on the day. We are therefore piloting sending interview questions, to candidates, in advance. This vacancy is within one of our pilot areas therefore if you are invited for interview you will receive your interview questions in advance of your interview date.Feedback on this process will also be requested to help our teams understand and evaluate your recruitment experience.
Person specification
Qualifications
Essential criteria- English language qualification
- AMSPAR or equivalent
Skills and Experience
Essential criteria- Experience as a Medical Secretary
- Typing at high level
- Excellent written and verbal skills
- Computer literate
- Organisational and time management skills
- Understanding of RTT
We understand the importance of balancing work and home life. We are committed to supporting flexible working for our people wherever possible and all our colleagues are given the opportunity to discuss potential for flexible working. Speak to us about how we might be able to accommodate a flexible working arrangement.
The Northern Care Alliance NHS Foundation Trust (NCA) serves a diverse population, and each Care Organisation works hard to ensure all services are accessible and fair.
We respect the value of difference. So, our aim is to employ a workforce representative of the communities we serve. Regardless of age, disability, gender, marital status, trans status, pregnancy and maternity, race, sexual orientation, religion or belief, all are welcome.
We also warmly welcome interest from serving and ex-personnel, and their relatives. Please identify that you are a member of the armed forces community on your application form to be entitled to a guaranteed interview (subject to essential criteria being met).As a Disability Confident Employer, guaranteed interviews are also available to disabled applicants when essential role requirements have been met.
If you require any reasonable adjustments to the application process, please contact [email protected]
For posts advertised on a fixed term contract basis, we will offer secondments only for NHS appointments. Fixed term contracts will be only be offered for external non-NHS appointments.
In applying for this post, you give the Trust permission to use your data for recruitment purposes.
Please note that this vacancy may be withdrawn at any time should we receive sufficient applications or if it is filled via the internal redeployment process.
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