[ref. s30924804] Receptionist - North London Monday - Friday
COREcruitment London Part-time
Receptionist – North London Monday – Friday Receptionist North London Salary: £23,400 per annum Hours: Full-Time Monday to FridayCOREcruitment is working with a medical practice in North London who are looking to recruit a Receptionist to join their teamAs a Receptionist in a dynamic and patient-focused orthodontic practice. As the first point of contact for patients, the Receptionist plays a key role in ensuring every visitor has a positive and seamless experience. This role requires excellent organizational skills, attention to detail, and a welcoming demeanour to support both patients and clinical staff.Key Responsibilities:
Greeting Patients: Provide a warm and professional welcome to all visitors.Appointment Management: Book, confirm, and reschedule patient appointments using practice management software.Phone and Email Handling: Manage incoming communications, respond to inquiries, and transfer messages as needed.Patient Records: Maintain and update patient files, ensuring accuracy and confidentiality following GDPR guidelines.Payment Handling: Process payments, issue receipts, and manage invoices.Coordination with Clinical Staff: Collaborate with orthodontists, dental nurses, and team members to ensure smooth operations.Waiting Room Management: Keep the waiting area clean, organized, and stocked with relevant information.Patient Follow-Ups: Call patients to confirm appointments and send reminders as needed.Complaint Handling: Address minor patient concerns with professionalism, escalating issues as required.
Skills & Experience Required:
Greeting Patients: Provide a warm and professional welcome to all visitors.Appointment Management: Book, confirm, and reschedule patient appointments using practice management software.Phone and Email Handling: Manage incoming communications, respond to inquiries, and transfer messages as needed.Patient Records: Maintain and update patient files, ensuring accuracy and confidentiality following GDPR guidelines.Payment Handling: Process payments, issue receipts, and manage invoices.Coordination with Clinical Staff: Collaborate with orthodontists, dental nurses, and team members to ensure smooth operations.Waiting Room Management: Keep the waiting area clean, organized, and stocked with relevant information.Patient Follow-Ups: Call patients to confirm appointments and send reminders as needed.Complaint Handling: Address minor patient concerns with professionalism, escalating issues as required.
Skills & Experience Required:
Previous reception or front desk experience preferably in a healthcare or dental setting.Strong communication skills, both verbal and written.Excellent organizational and time-management abilities.Proficiency with IT systems ExcelCustomer service-oriented approach – friendly, professional, and patient-focused.Ability to handle sensitive information with confidentiality.Team player with a positive, proactive attitude.Flexibility to work occasional Saturdays or late shifts if required.
If you are keen to discuss the details further, please apply today or send your cv to Sophie@corecruitment.com
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