Colleague Services Assistant/Admin – Human Resources
What's involved with this role:
Temporary Colleague Services Assistant/Admin – Human Resources
Job Ref: N Tyneside 5184515113427Pay Rate: £13.69 per hour PAYE
Hours per week: 35-37 Monday - Friday, normal working hours
Role Length: This opening assignment is for 6 months
City: Newcastle upon Tyne
Under the direction of Colleague Services Team Leader, the role is responsible for completing administration relating to the colleague lifecycle from new starters to leavers. This role will provide a high level of customer service to a range of internal customers, ensuring relevant administration is completed in a timely manner to ensure employee records are kept up to date and colleagues are paid accurately and on time.
Key Responsibilities:
Complete all required administration in relation to the colleague life cycle including drafting letters and maintaining accurate colleague records.Ensure the HR system is accurately maintained and workflows for all people and payroll information is managed.
Process changes to records, send and record confirmation paperwork.
Process all data relating to absence, leavers to relevant deadlines.
Complete all calculations relating to payroll, deductions and pensions, ensuring these are accurate and making any necessary adjustments.
Support Colleagues and Directorates with queries relating to people changes and payroll.
Interpretation of data from HR system as and when required, producing relevant reports.
Meet relevant KPIs and SLAs.
Provide guidance and information to managers and colleagues on policies, terms and conditions and payroll where necessary.
Carry out project work as and when required.
Ensure Council wide and job specific training is completed as and when required.
Assist in training and mentoring new and existing members of the team.
Qualifications:
Good general education with a minimum of 4 GCSE at grade C or above including Maths and English.
Skills & Experience:
Minimum of 12 months recent experience in a similar role or context and ideally within a public sector organisation.Experience of using a HR and Payroll system.
Background in providing help, advice, and information to customers.
Experience of gathering, organising and managing information.
Experience of administrative routines.
To understand processing tasks including, recalculations, salary, national insurance, tax, underpayments and overpayments.
Demonstrate ability to provide high standards of customer care.
Ability to input, extract and interpret information from manual and computerised information sources.
Strong IT skills including Microsoft packages or equivalent (e.g. G Suite, Adobe Pro).
Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.
Unless the DBS requirement stated above is for a Basic Disclosure, your DBS must be either through us or be accompanied by a subscription to the DBS updating service.
Please feel free to apply to us direct via jobs@tclrec.com by quoting the job reference and exact job title.
To help speed up the process of uploading your CV to the client we would ask that you send us your CV in Word format (or equivalent) if possible, not as a PDF.
If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension, you will be working at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than umbrella pay terms.We do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.
Due to the number of CVs being sent to us under current market conditions, unfortunately we cannot respond to all applications. If you have not heard from us within 3 working days, please assume that you have not been shortlisted on this occasion.We will, however, be very happy to receive future applications from you for other roles.
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Job Ref: N Tyneside 5184515113427
Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.
Please do try to resist contacting us with requests for progress updates.
We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.
Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.
Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.