Design and Communications Assistant | North Tees and Hartlepool NHS Foundation Trust

This is an exciting opportunity to provide communication and engagement support for University Hospitals Tees - a group partnership between North Tees and Hartlepool NHS Foundation Trust and South Tees Hospitals NHS Foundation Trust.

By working together the two trusts aim to deliver better healthcare services and improve patient care across the North East of England.

The trusts remain statutory entities in their own right, while they work in close partnership across both clinical and non-clinical services.

The post holder will work across all hospital group sites supporting the communication and engagement teams at both trusts and the hospital group project team.

• Work under the guidance of the design communications manager to ensure the delivery of a range of designs for publications, patient information, social media, digital content and short filming projects, that will feature across multiple channels.
• The postholder will be able to establish positive working relationships quickly at all levels of the organisation and manage a busy workload, responding to conflicting priorities as required.
• The postholder will be based at James Cook University Hospital and the University Hospital of North Tees with the ability to work across all Group and external sites as needed.
• Contribute to supporting the development of effective communication throughout the organisation.
• Promote a positive image of the design and communications team and the wider Group at all times.

University Hospitals Tees is a health and care group formed of North Tees and Hartlepool NHS Foundation Trust (NTHFT) and South Tees Hospitals NHS Foundation Trust. Our teams operate across four main hospital sites, with further community settings employing 15,500 staff across Teesside, North Yorkshire and parts of County Durham.

Patient safety is our absolute, number one priority and is reflected in everything we do. We expect every colleague, clinical or non-clinical, to always put our patients first.

We work in close partnership with a range of local and national organisations for the benefit of our patients. These collaborative relationships are critical for the success of our group model.

Staff members enjoy significant benefits such as unique NHS discount services (including retail, insurance and travel) and we pride ourselves on our commitment to the health and wellbeing of our colleagues.

You can learn more about the group and our work on our websites and on our active social media accounts.

• Assist design and layout of communication materials such as publications, leaflets, posters, social media, intranet and website banners and digital content including videography
• Apply the Group’s visual identity and brand across all communications work
• Deliver digital communications efficiently and effectively, with the ability to adapt to rapidly changing situations to ensure targets are met to a high standard, and on time
• Help produce clear, accessible, understandable patient information, working with relevant services
• Support on integrated communications campaigns, working closely with team colleagues and other services
• Administer the process for approving and reviewing patient information to ensure it is up to date and meets patient needs and legal requirements
• Deliver and coordinate the production of audio/visual content, ensuring a high standard of work at all times. This includes, patient information, promotional content for services, developments and events.
• Using communications equipment, such as recording equipment (camera and video).
• Prioritising and managing own workload in liaison with design and communication teams to ensure that an efficient and effective service is provided.
• Support emergency planning communication arrangements, taking an active role in supporting the team during any major incident.

This advert closes on Sunday 8 Sep 2024