Senior Information Analyst

At Milton Keynes University Hospital, you will be welcomed into a friendly and supportive environment where teamwork and respect are at the heart of everything we do. We are proud to live our Trust values and behaviours every day, creating a culture where everyone feels heard and valued.

MKUH staff's Motivation and Involvement scores are among the highest in our peer group, showing that our people feel inspired and included in decision-making (Staff Survey, 2024).

Our benefits

We believe in recognising and rewarding the amazing contribution of our staff and that is why we offer a comprehensive benefits package designed to support your wellbeing, work-life balance, and professional growth, including:

• Free on-site parking including EV charging
• Complimentary refreshments
• Flexible working arrangements
• Discounted gym membership
• Salary sacrifice car scheme
• Generous annual leave, with the option to bank holiday entitlement
• Membership of the NHS Pension Scheme
• On-site nursery (charges apply)
• A wide-ranging staff health and wellbeing programme including EAP
• VIVUP products to support your mental, physical, and financial Wellbeing

Job overview

Senior Information Analyst

Department: Finance

Band 6 £39,959 - £48,117 per annum pro rata if part-time

Hours: 37.5 per week, all MKUH roles will be considered for flexible working

*Hybrid working arrangement*

Reporting into the Systems Manager, the Senior Information Analyst will be responsible for the monitoring of the daily feeds into the contract monitoring system (SLAM) to ensure that the Trust is reporting its contract values accurately and completely.

You will assist with the daily and weekly submissions of the Clinical Data Sets to the Secondary Uses Service (SUS) and liaising with all relevant Trust personnel to ensure the completeness and accuracy of those submissions.

You will assist in responding to the Commissioner’s monthly challenges ensuring that they are all answered within the relevant deadlines.

You will be able to develop and maintain contract income reports.

Please note that we are not able to offer sponsorship for this role.

Interview: 12 May 2026

Main duties of the job

'We care We communicate We collaborate We contribute'

'Administrative and Clerical staff feel supported with flexible working at MKUH, reporting 6.82 out of 10, and a 76% feel strongly about approaching their managers regarding flexible working.' ''NHS Survey, 2024''

The post holder will support the Systems Manager as well as other stakeholders for all aspects of the Trust Income System, Service Level Agreement Monitoring (SLAM). The post holder will need to demonstrate analytical skills, possess strong Structured Query Language (SQL) knowledge and be able to identify and fix any issues as they occur.

Working for our organisation

Milton Keynes University Hospital, in proud partnership with the University of Buckingham, is a University Teaching Hospital committed to advancing patient care through cutting-edge research and education. With a “Good” rating from the CQC and significant investment underway, this is an exciting time to join our team and grow your career.

As a medium sized general hospital, we provide a full range of general medical and surgical services, including a busy Emergency Department, Maternity, and Paediatrics. As the population of our city and surrounding areas continues to grow rapidly, we are expanding and enhancing our facilities to meet rising demand and improve access to care for all our communities.

We are also proud to offer a growing portfolio of specialist services. In January 2025 we opened our state-of-the-art Radiotherapy Centre, bringing advanced cancer treatment closer to home. Our services also include neonatology, specialist surgical care, and a wide range of diagnostics, supported by the new Community Diagnostic Centre at Whitehouse Health Centre.

Further investment is underway, including the construction of Oak Wards – a new ward block featuring two 24-bed wards – and the recently approved Women and Children’s Centre, set to open by 2030.

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Detailed job description and main responsibilities

Working under the management of the Systems Manager, the main responsibilities of the post are as follows:

• Monitor daily feeds into SLAM and responding to issues
• Prepare internal monthly income monitoring reports
• Prepare external monthly Service Level Agreement (SLA) income monitoring reports and submit
• Monitor weekly SUS Clinical Data Set (CDS) submissions, taking corrective action as necessary
• Reconciliation of activity between various reporting systems locally and nationally (e.g. Hospital Episode Statistics (HES), SUS, SLAM)
• Prepare monthly long waiters report
• Prepare Private Healthcare Information Network (PHIN) report for the Private Patient Officer and submission once ratified.
• Represent Finance in the regular Joint Finance Information Group meetings with the ICB
• Assist the Systems Manager in the improvement of the SLAM system and anything associated with it.
• Assist the Systems Manager in the implementation of improvement of the Power BI reporting platform.
• Prepare the Income and activity Freedom of Information (FOI) requests in a timely manner and submit responses to the Deputy Financial Controller for submission.
• To support the Any Other Business (AOB) process as required
• To comply with budgetary control best practice and Trust Standing Orders and Standing Financial Instructions. To ensure that efficient and effective financial systems are designed, developed and maintained, to enable accurate and timely reporting of financial information, within agreed deadlines.
• Provide support to the Patient Level Information Costing System (PLICS) and costing team as required including developing financial reporting systems and processes to provide information as required.
• To work autonomously, within defined parameters, using own initiative to make operational decisions.
• To provide technical advice as appropriate, in relation to activity related to income.
• To keep up to date comprehensive procedure notes to support all aspects of work performed.
• The job description is not intended to be exhaustive and it is likely that duties may be altered from time to time in the light of changing circumstances and after consultation with the post holder.

Please refer to the Job Description for further details

Person specification

Qualifications and knowledge

• Educated to a degree level in relevant subject or equivalent level qualification or significant experience working at a similar level in a specialist area

Experience

• Experience of using Secondary Uses Service (SUS)/Hospital Episode Statistics (HES) Acute datasets
• Acute NHS informatics experience
• Acute NHS income reporting experience
• Acute NHS Contracts experience

• Proven experience working within the National Health Service (NHS) financial environment
• Knowledge of the NHS National Tariff
• Implementation of an Acute NHS planning / contracting round

Skills

• Excellent verbal and written communication skills
• Sound knowledge and skills of all Microsoft Office products, Structured Query Language (SQL) Server Management Studios, and SQL Server Integration Services (SSIS) packages
• Excellent Excel skills
• Knowledge of CIVICA SLAM
• Numerate and able to analyse and interpret data and information accurately and effectively
• Able to analyse and interpret highly complex information and financial data to assess issues and anticipate problems and provide workable solutions
• Knowledge of the NHS National Tariff
• Knowledge and experience in using PowerBI reporting suite

• Knowledge of visual basics

Personal and people development

• Confident and Assertive
• Able to produce work to a consistently high standard
• Able to work effectively as part of a team
• Self Motivated
• Sound time management skills
• Embraces change
• Customer Focused
• Committed to self-development

Communication

• Effective communicator

We believe success lies in the diversity of our employees and are committed to promoting equality, encouraging diversity and embracing inclusion. We welcome applications from everyone interested in working for us.

We reserve the right to expire vacancies prior to the advertised closing date once a sufficient number of applications have been received.

MKUH uses identification scanning technology to confirm the authenticity of documents; all prospective employees of MKUH will have their original documents verified using this technology.

This is in accordance with the streamlining programme which aims at saving you time and improving efficiencies within the NHS when your employment transfers.