Health Care Support worker Endoscopy

Job overview

The endoscopy department at the Royal United Hospital is looking for part time Band 3 Health Care Support Workers to join the team to expand and deliver high quality care in an outpatient endoscopy setting . The post will provide the successful candidates with new skills, competence and development opportunities as well as the security of being part of a knowledgeable team

Patient satisfaction surveys show us to be dedicated to providing our patients with knowledge-based explanation and information for a wide range of investigations in a caring an compassionate environment

The unit has five busy endoscopy theatres offering a range of investigations and therapies. We have close links with outpatients and Specialist nurses who help us make the patient experience valuable

We are a nationally accredited endoscopy unit and Bowel Cancer Screening Centre; we want to expand the nursing team in order to support this and our existing services to the high standard our patients have come to expect.

Endoscopy services are advancing. Would you like to be a part of this exciting and innovative service?

Applicants should be keen to learn and develop and understand the national quality and safety standards that affect and inform endoscopy services.

• Support the RN's
• Make endoscopy theatres ready for the session with equipment
• Admit patients to the department as they arrive; check for compliance with pre procedure instructions. Complete pre procedure health checklist
• Take physiological measurements as instructed
• Support patients and their families with care and compassion at all stages of their procedure
• Assist with therapeutic endoscopic procedures following training
• discharge patients post procedure with post procedure advice and simple results

Working for our organisation

At the RUH we’re proud to put people at the heart of what we do, working together as one team to make a difference for our patients, each other, and our community. No matter what your role is, we value everyone’s contribution in supporting the exceptional, person-centred care we pride ourselves on.

We are committed to creating a compassionate and inclusive environment. This can be seen in our growing community of staff networks – celebrating successes and creating opportunities to listen and learn. We value our differences, champion kindness and civility, and truly believe that diversity makes us stronger.

A culture of learning, developing and innovating is the thread that runs throughout our whole organisation. We want to support you to thrive, taking your career to its full potential.

We value staff wellbeing, with a well-established programme of support. We believe in a holistic approach spanning all aspects of living a healthy life, including physical, emotional, spiritual and financial wellbeing. We’ve even got a pool!

We are committed to supporting you and hope you want to join our team. In the meantime, find out more about living and working the beautiful historic city of Bath, learn about our extensive package of staff benefits, and read about how we’re providing healthcare fit for the future with the landmark Dyson Cancer Centre and our passion for research.

Detailed job description and main responsibilities

Please find attached to the vacancy a detailed person specification and job description for further information about this role.

Person specification

Qualifications and training

• Working towards a level 2 apprenticeship or NVQ

Knowledge and experience

• Experience of working as a health care support worker
• Understands the need for strict confidentiality
• Understands and committed to a caring approach to patients and their families

Patient Care

• Able to prioritise own workload
• Able to work under own initiative within the boundaries of the role
• Demonstrates awareness of the importance of working as part of a team
• Able to demonstrate an empathetic, caring approach to patients and families
• Importance of privacy, dignity and respect
• Able to communicate information effectively both in writing and verbally to staff, patients and relatives

Values

• Motivated to be genuinely kind and caring
• Helps and cooperates with colleagues
• willing to learn
• Respects others and treats everyone as an individual
• Takes a pride in themselves, their appearance, their role and where they work

• Proactive

Physical skills and emotional effort

• Physical skills to manually handle a patient using appropriate lifting aids
• Manual dexterity
• good concentration
• Able to deal with patients and their relatives being told bad news as well as difficult patients and families

working environment

• able to deal with direct contact with body fluids, products, blood, sputum and vomit
• able to deal with exposure to cleaning materials and chemicals