Assistant Bereavement Officer

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Why Choose Job&Talent:

• Career growth opportunities
• Comprehensive benefits
• Professional stability

Benefits:

• Competitive Salary and Bonus (if applicable)
• 28 Holidays, Weekly Pay, Pension Scheme, Mortgage References

Requirements:

• UK License up to 3.5T - essential

Responsibilities:

As an Assistant Bereavement Officer, you duties will include:

• To liaise directly with the public/service users etc., both by telephone and in person in respect of the Burial and Cremation Service.
• Receiving telephone bookings for burials/cremations and witness scatters, completing the particulars of burial order forms, checking funeral directors confirmation forms for discrepancies, entering of information into booking diaries / computer, noting special requests, preparing and checking details for interment, entering the details into the statutory and other registers and maintaining the statutory documents. Inputting and updating of information on the Wesley Music System as required.
• Checking the particulars of burial / cremation order forms, entering of information into booking diaries / computer, noting special requests, arranging attendance of minister of religion, preparing and checking details for interment / cremation, entering the details into the statutory and other registers and maintaining the statutory registers.
• Preparing, checking and issuing of declarations, indemnities, transfer of grants and associated registration work. Completion of the Disposal Certificates for return to the Registrar of Births and Deaths. Arranging the removal and refixing of memorials. Checking of memorial permits. Periodic collation of statistics as may be required.
• Produce a totally accurate daily work sheet for the Cemetery / Crematorium together with certificates for disposal when appropriate.
• Recording all Cemetery / Crematorium information ensuring fees are calculated accurately and entered in registers.
• Ensuring all documentation is presented to the Medical Referee or equivalent in an acceptable format for checking and for signature.
• To produce and be responsible for the generation of the Cremation Register.
• Produce letters to all applicants, which detail memorial schemes: ensuring that all relevant memorial information including prices are enclosed.
• Filing all burial / cremation papers and ancillary documentation. Boxing and numbering them for storage.
• To administer all aspects of computerised and manual system of memorial schemes and assist with the implementation of procedures relating to any new schemes which may be introduced.
• Responding to all incoming queries with regard to delivery dates / location etc of memorials.
• Complete orders for memorials and place with contracted suppliers, ensuring delivery and quality complies with contract.
• Produce letters, reports, forms, and charts etc, utilising word processing facilities.
• Produce instructions for invoices in accordance with the Central Income System for invoicing purposes.
• To retrieve details and produce reports of the monthly medical referee and organist fees in order for payment to be made.
• Attend relevant training to enhance job skills.
• To attend ad-hoc memorial services that may be arranged within the Service.
• Deputise for the Bereavement Officer as required.
• Any other associated duties, which may be necessary for the efficient running of the Cemetery and Crematoria Service, commensurate with the grading of the post.
• To liase with the Bereavement Officers and Registrars in all relevant areas to ensure the efficient and effective provision of the Service.
• To be a nominated key holder for the premises.
• Salary - £12.00 - £13.88 per hour
• hours - 35 weekly hours
• Monday to Friday 08.30am - 4.30pm but flexible between 07.00 - 19.00
• flexibility to work weekends and different hours is essential

About Us:

• Job&Talent is recruiting for Assistant Bereavement Officer to join a leading company in the North Birmingham.

How to Apply:

Click "Apply Now," and our team will contact you shortly.

An excellent opportunity for Assistant Bereavement Officer roles in North Birmingham. Join Job&Talent for a journey of growth and success!

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